Trystan Towery
Spartanburg
Summary
General Manager with extensive experience in operational management and team collaboration. Developed training programs that improved onboarding efficiency and implemented protocols to enhance client satisfaction. Proven ability to increase production and reduce downtime in high-pressure environments. Strategic planner with strong leadership skills and a focus on achieving results.
Overview
24
24
years of professional experience
Work History
General Manager
Papa Johns
Boiling Springs
03.2020 - Current
- Managed daily operations to ensure smooth business functions across all departments.
- Supervised staff scheduling and workload distribution to optimize productivity.
- Developed training programs for new employees, enhancing onboarding efficiency.
- Implemented customer service protocols to improve client satisfaction.
- Monitored inventory levels and ordered supplies to maintain optimal stock.
- Supported financial tracking and budget management processes to ensure fiscal responsibility.
- Resolved customer complaints promptly while upholding high service quality standards.
- Trained employees on duties, policies, and procedures to promote compliance.
Inventory Control Analyst
Rite Aid
Spartanburg
01.2015 - 02.2019
- Monitored system discrepancies and resolved issues to ensure accuracy.
- Analyzed inventory levels to optimize stock across multiple locations.
- Developed inventory tracking reports, streamlining supply chain processes.
- Conducted regular audits to validate inventory counts and minimize shrinkage.
- Implemented improvements in inventory handling and storage practices.
- Prepared detailed reports on inventory status and trends for senior management.
- Coordinated with warehouse personnel regarding product storage locations.
- Collaborated with department staff to maintain optimal inventory levels and control loss.
Quality Assurance Analyst
Highland Bakery
Spartanburg
05.2012 - 07.2015
- Identified quality issues through analysis of production processes to drive improvements.
- Monitored performance metrics for anomalies, highlighting potential quality concerns.
- Documented test results while maintaining comprehensive records of quality assessments.
- Conducted regular audits of ingredient sourcing for compliance with safety standards.
- Trained new staff on quality control protocols and testing best practices.
- Facilitated interdepartmental communication to promote quality awareness initiatives.
- Prepared and analyzed internal and external quality reports for management review.
- Streamlined processes to enhance efficiency in continuous quality improvement.
Cable Installation Technician
ACI
Spartanburg
08.2011 - 06.2012
- Installed cable systems for residential and commercial clients, ensuring optimal performance.
- Tested and troubleshot cable connections to maintain high service quality.
- Educated customers on service features and usage guidelines for better understanding.
- Coordinated schedules with clients to guarantee timely service delivery.
- Documented installation procedures and customer feedback for continuous improvement.
- Maintained tools and equipment in proper working condition for efficiency.
- Followed safety protocols during installation processes to ensure compliance.
- Collaborated with team members to enhance installation efficiency and effectiveness.
25L
US Army
souel
09.2001 - 10.2011
- Executed daily duties with accuracy and efficiency.
- Contributed innovative solutions to enhance team performance.
- Collaborated with diverse coworkers to achieve objectives and address product-related issues.
- Partnered with team members to meet project deadlines and objectives.
- Engaged with cross-functional teams to drive goal achievement.
- Pursued continuous education to maintain up-to-date knowledge.
- Applied advanced technical skills to troubleshoot complex problems effectively.
- Demonstrated strong problem-solving abilities, resolving issues efficiently.
Skills
- Staff training and development
- Operational management
- Team leadership
- Effective communication
- Customer service
Timeline
General Manager
Papa Johns
03.2020 - Current
Inventory Control Analyst
Rite Aid
01.2015 - 02.2019
Quality Assurance Analyst
Highland Bakery
05.2012 - 07.2015
Cable Installation Technician
ACI
08.2011 - 06.2012
25L
US Army
09.2001 - 10.2011