Summary
Overview
Work History
Education
Skills
Timeline
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Ty-Anne Joel

Columbia,SC

Summary

Excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments. Friendly Sales Associate adept at working in diverse retail and customer service environments. Friendly Sales Associate adept at working in diverse retail and customer service environments.

Overview

16
16
years of professional experience

Work History

Sale Associate

Walmart
10.2018 - Current
  • Provided support to enhance customer satisfaction.
  • Enhanced aisle arrangement to improve customer navigation.
  • Handled sales transactions at the register.

Enthusiastic Team Player

Royal Z Lanes
02.2010 - 10.2018
  • Answered an average of 15 to 20 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Directed calls to appropriate individuals and departments.
  • Asked open-ended questions to assess customer needs.

Education

Bachelor of Science - Biology

Benedict College
Columbia, SC
12.2016

Skills

  • Creative problem solver
  • Quick learner
  • Customer Assistance
  • Dedicated Representative
  • Customer Satisfaction
  • Active Listening Skills
  • Energetic Work Attitude
  • Team Player

Timeline

Sale Associate

Walmart
10.2018 - Current

Enthusiastic Team Player

Royal Z Lanes
02.2010 - 10.2018

Bachelor of Science - Biology

Benedict College

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Ty-Anne Joel