Ty Hoffman

• Responsible for Atlanta, North Carolina, South Carolina and Tennessee markets.
• Achieved high client satisfaction by delivering exceptional account management services.
• Developed strong relationships with key clients, resulting in increased revenue and long-term loyalty.
• Collaborated effectively with cross-functional teams to address client needs and drive business growth.
• Identified new business opportunities through market research and analysis, leading to successful expansion of the client portfolio.
• Managed office coordinators and maintenance techs for corresponding markets.
• Managed CDL drivers through implementations of routes and collections
• Managed purchasing accounts for equipment
• Negotiated prices for vendors to purchase our refined product.

• Actively build capabilities of a TEAM through relevant, timely, balanced feedback; coaching and teaching, encouraging mentor relationships; and using recognition and rewards to reinforce desired behaviors
• Provide feedback to operational policy stakeholders to remove barriers; report on effectiveness of club strategies; communicate impacts of non-selling tasks; and identify efficiencies that allow TEAMs to focus principally on providing concierge-centric experiences
• Ensure revenue and expense goals are met and manage club operating budgets
• Coordinate activities of Club Managers (CM) to effect maximum sales, profits and efficiencies
• Oversee and advise on regional recruitment efforts, training and development and teammate relations in compliance with company standards in partnership with Corporate Office and regional partners
• Administer and drive accountability in performance, application of wage and salary guidelines, and implementation of Company training programs in partnership with HR
• Promote the organization within the clubs, in industry and/or trade associations
• Ensure that successful on-boarding and development occurs throughout the district
• Identify and communicate to teammates their potential to grow with Fitness Connection, including career path information
• Monitor Member programs and club’s appearance; ensure all Company standards are maintained
• Personally model professional conduct expected of all Fitness Connection leaders
• Perform other related duties as required by VP of Operations, SVP and CEO

Managed 25-45 Employees consisting of 3 departments. Operations, Sales, and Personal Training. Responsible for managing KPI's to achieve monthly goals set forth by executives. Recruited, developed and promoted future leaders to several locations.

• Exceeded targets by building, directing and motivating high-performing sales team.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Evaluated costs against expected market price points and set structures to achieve profit targets.

• Partnering with Franchise owners in South Carolina, to establish brand recognition, achieving revenue targets monthly, quarterly, and yearly
• Establishing and creating sales process and competencies.
• Communicating with share holders and Franchise owners on projections for 4 year lapse.
• Managed 7 Club mangers and 25 Consultants
• Established Personal Training Sales using G.A.P selling
• Established inbound, outbound and account managers.

• CCT specialist who operated in remote, hostile areas, Acting as a one-man attachment to other special forces teams, highly specialized and trained in wide range of skills, including scuba, parachuting, FAA certified air traffic controllers in order to establish air control and provide support on missions.
• Basic Military Training (San Antonio Texas)
• CCT Selection course (TX)
• Air Traffic Control school (MS)
• Survival Evasion Resistance Escape (Spokane, Washington)
• Static line Airborne (GA)
• Combat Control School (NC)
• Combat Dive School (FL)
• HALO Jump school (Yuma)
• Special operations and tactics (FL)
• 23rd Special tactics squadron