Tyisha Priester
Denmark
Summary
Security professional with solid expertise in safeguarding assets, maintaining order, and ensuring safety. Strong focus on collaboration, reliability, and adaptability to changing situations. Skilled in threat assessment, emergency response, and conflict resolution. Known for integrity, vigilance, and effective communication.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Strategic Security Corp.
10.2024 - 03.2025
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Provided exceptional customer service while enforcing security measures, maintaining a positive rapport with clients and visitors.
- Collaborated with other security officers to maintain a cohesive team focused on protecting the facility.
- Maintained a safe environment for staff and visitors through diligent surveillance of premises.
Customs Brokerage Representative
UPS (Wfh)
09.2022 - 11.2024
- Improved client satisfaction by providing timely updates on shipment status and resolving any concerns.
- Ensured compliance with all government regulations, minimizing risk of penalties or fines for clients.
- Maintained strong relationships with clients through excellent communication skills and proactive problem-solving abilities.
- Developed a keen eye for detail when reviewing documentation, preventing costly errors or omissions that could lead to delays or penalties.
Transportation Specialist/Liason
Royal Transportation
11.2023 - 09.2024
- Enhance transportation efficiency by optimizing route planning and scheduling.
- Improve patient satisfaction by providing timely and efficient medical transportation services.
- Enhance the safety of patients by adhering to strict safety protocols and guidelines during transport.
- Assist in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
Retail Merchandiser
Premium Retail Services
07.2023 - 05.2024
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
- Streamlined inventory management with accurate tracking and timely reordering of products.
- Collaborated with store managers to develop seasonal merchandising plans, maximizing revenue potential.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Correctional Officer
South Carolina Department of Corrections
01.2008 - 07.2022
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Maintained order within the facility by enforcing institutional rules and regulations consistently.
- Increased security measures by regularly inspecting all areas of the facility for potential hazards or risks.
- Coordinated with other correctional facilities during transfers of inmates, ensuring smooth transitions between institutions without compromising security protocols.
- Collaborated with medical personnel to ensure proper care for inmates with health concerns or medical needs.
- Completed daily work report sheets and delegated tasks to employees.
- Handled inmate counts and searches for missing inmates.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
Education
Bachelor of Science in Criminal justice -
Colorado Technical University
High School Diploma -
Denmark Olar High School
05.2003
Skills
- Appointment Scheduling
- CRM Software
- LiveChat Messaging
- Following scripts
- Remote Office Availability
- Product and service knowledge
- Call Metrics
- Customer service excellence
- Inbound Call Management
- Report writing
- Public safety
- Emergency response
- Perimeter security
- CCTV monitoring
- Contraband identification
- Defensive tactics
- Staff monitoring
- First responder experience
- Radio communication
- Armed security guard certification
- Cooperative attitude
- Data entry
- Attentive and observant
Accomplishments
- Supervised team of 8 staff members.
Certification
- Guard Card
- AED Certification
- CPR Certification
- Armed Security License
- Driver's License
Relocation
- Columbia, SC
- Charlotte, NC
- Georgia
Assessments
- Attention to detail, Proficient, 01/01/22, Identifying differences in materials, following instructions, and detecting details among distracting information
- Customer service, Proficient, 02/01/22, Identifying and resolving common customer issues
- Scheduling, Proficient, 01/01/22, Cross-referencing agendas and itineraries to avoid scheduling conflicts
- Work style: Reliability, Proficient, 01/01/22, Tendency to be reliable, dependable, and act with integrity at work
- Call center customer service, Proficient, 02/01/22, Demonstrating customer service skills in a call center setting
- Work motivation, Proficient, 01/01/21, Level of motivation and discipline applied toward work
- Security guard skills, Proficient, 01/01/22, Assessing risks, enforcing security standards, and handling complaints
- Sales skills, Proficient, 02/01/22, Influencing and negotiating with customers
- Delivery driver, Proficient, 01/01/22, Interpreting instructions or signs and solving problems
- Customer focus & orientation, Proficient, 02/01/22, Responding to customer situations with sensitivity
Languages
English
Full Professional
Timeline
Armed Security Officer
Strategic Security Corp.
10.2024 - 03.2025
Transportation Specialist/Liason
Royal Transportation
11.2023 - 09.2024
Retail Merchandiser
Premium Retail Services
07.2023 - 05.2024
Customs Brokerage Representative
UPS (Wfh)
09.2022 - 11.2024
Correctional Officer
South Carolina Department of Corrections
01.2008 - 07.2022
High School Diploma -
Denmark Olar High School
Bachelor of Science in Criminal justice -
Colorado Technical University
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