Tykiera Byrd
Florence
Summary
Motivated professional with a proven track record of embracing new challenges. Demonstrates strong work ethic and adaptability in dynamic environments. Exceptional interpersonal skills enhance collaboration and team effectiveness. Quick learner with ability to master new skills independently.
Overview
9
9
years of professional experience
Work History
EVS Technician
McLeod Regional Medical Center
Florence
02.2023 - 12.2025
- Maintained cleanliness and sanitation in patient areas throughout the medical center.
- Collaborated with nursing staff to ensure timely room turnover for patient admissions.
- Managed waste disposal following hospital protocols and regulations.
- Trained new team members on cleaning procedures and safety standards.
- Emptied trash cans, sorted recycling and properly disposed of waste.
Customer Service Representative
Concentrix
Remotely
12.2021 - 05.2023
- Assisted customers with inquiries and product information effectively.
- Resolved customer complaints through active listening and problem-solving skills.
- Educated customers on product features and services offered by the company.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Cashier
Walmart
Florence
08.2020 - 02.2022
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout area.
- Collaborated with team members to ensure smooth store operations.
- Participated in training new cashiers on store policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier
Wendy’s
Florence
04.2017 - 06.2020
- Maintained cleanliness and organization of checkout area.
- Collaborated with team members to ensure smooth store operations.
- Participated in training new cashiers on store policies and procedures.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
South Florence High School
Florence, SC06-2018
Skills
- Customer service
- Problem solving
- Reliability and punctuality
- Problem-solving
- Critical thinking
- Cash handling
- Multitasking abilities
- Leadership
Timeline
EVS Technician
McLeod Regional Medical Center
02.2023 - 12.2025
Customer Service Representative
Concentrix
12.2021 - 05.2023
Cashier
Walmart
08.2020 - 02.2022
Cashier
Wendy’s
04.2017 - 06.2020
High School Diploma -
South Florence High School