Ty’lazia Thomas
Gaston
Summary
Healthcare professional prepared to excel in administrative roles, leveraging rich background in managing healthcare facilities. Proven ability to enhance operational workflows and maintain regulatory compliance. Focused on collaborative team efforts and delivering impactful results, known for flexibility and reliability. Also experienced retail associate.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Caregiver
Gloria's at Home Health
06.2017 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Pharmacy Technician
Publix
04.2022 - 05.2023
- Calculated dosage, filled prescriptions, and prepare prescription labels.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Tracking inventory
- Preparing compounded medications using sterile and non-sterile processes
Retail Associate
Wal-Mart
03.2018 - 02.2020
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Catering
Still Hopes
05.2017 - 12.2017
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Provided support during catering events by setting up stations, serving food promptly, engaging with attendees professionally.
- Cultivated warm relationships with regular customers.
Education
Certified Phlebotomist Technician - Health Care Administration
Step It Up Medical
121 John Mark Dial Dr Columbia Sc 2920912-2024
diploma -
Airport High School
West Columbia, SC05.2018
Skills
- Respectful and compassionate
- Time management
- Problem-solving
- Efficient organization
- Professional appearance
- Strong multitasking
- Workflow optimization
- Confidentiality and HIPAA
- CPR certified
Certification
Phlebotomy Technician Certification (PTC) - American Medical Certification Association (AMCA).
Pharmaceutical Calculations Mastery Course– PTCB Recognized Education/Training Program.
CPR certified
Timeline
Pharmacy Technician
Publix
04.2022 - 05.2023
Retail Associate
Wal-Mart
03.2018 - 02.2020
Caregiver
Gloria's at Home Health
06.2017 - Current
Catering
Still Hopes
05.2017 - 12.2017
Certified Phlebotomist Technician - Health Care Administration
Step It Up Medical
diploma -
Airport High School
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