Tylena Gallegos-Lynch
Summerville
Summary
Dynamic Lead Orthodontic Assistant with a proven track record, excelling in patient care and staff training. Skilled in HIPAA compliance and appointment scheduling, I significantly enhanced patient satisfaction and streamlined office operations. Expert in chairside assistance and patient education, demonstrating exceptional communication and organizational abilities.
Overview
19
19
years of professional experience
Work History
Lead Orthodontic Assistant
Cox Ortbodontics
06.2018 - Current
- Contributed to a positive work environment by fostering strong teamwork among staff members and promoting open communication.
- Assisted orthodontists with the application of braces, aligners, and other orthodontic appliances, ensuring proper placement for optimal treatment results.
- Participated in continuing education courses to stay current on industry trends and best practices, enhancing overall care provided within the practice.
- Streamlined appointment scheduling process, leading to improved patient satisfaction and reduced wait times.
- Facilitated smooth transitions between appointments by preparing necessary instruments, materials, or appliances ahead of time.
- Trained new orthodontic assistants on proper techniques and protocols, ensuring consistent quality of care across the practice.
- Set appointments and made follow-up calls.
Orthodontic Assistant
Acuity Orthodontics
11.2016 - 05.2018
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
Orthodontic Assistant
Benning Orthodontist
05.2006 - 10.2014
- Set appointments and made follow-up calls.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Took x-rays, photographs, and impressions of patients' teeth and mouth.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
Education
High School Diploma -
Wasson High School
Colorado Springs, COGraduate Certificate - Dental Assistant
Intellect
Colorado Springs, CO10.2006
Skills
- Staff training and development
- Appointment scheduling
- Data entry
- HIPAA compliance
Timeline
Lead Orthodontic Assistant
Cox Ortbodontics
06.2018 - Current
Orthodontic Assistant
Acuity Orthodontics
11.2016 - 05.2018
Orthodontic Assistant
Benning Orthodontist
05.2006 - 10.2014
High School Diploma -
Wasson High School
Graduate Certificate - Dental Assistant
Intellect