Tyler Dick
Fort mill
Summary
Dynamic sales professional with a proven track record at TCS Salesforce, adept in sales forecasting and leveraging strong communication skills to exceed targets. Excelled in territory management and team collaboration, achieving consistent growth. Skilled in CRM proficiency and adaptability, I thrive in fast-paced environments, driving sales strategy and performance. Ability to establish strong customer relationships and effectively identify customer needs. Proven track record of meeting and exceeding sales objectives.
Overview
7
7
years of professional experience
Work History
Sales Representative
DFY Vending
12.2024 - Current
- Implemented CRM tools to track customer interactions and sales progress.
- Identified and tapped into new markets, significantly expanding customer base.
- Collaborated with marketing department to align sales strategies with new campaigns.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Streamlined sales process, reducing time from lead to close.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
- Informed customers of promotions to increase sales productivity and volume.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Sales Representative
BRE leads
02.2024 - 11.2024
- Communicated product features, advantages, and benefits to customers.
- Utilized persuasive communication techniques to close deals quickly and efficiently.
- Developed and maintained strong customer relationships and networks within designated sales territory.
- Worked with management teams to develop annual sales plans, goals, and targets.
- Negotiated contracts and prices with clients to exceed sales goals.
Sales Manager/owner
TCS Salesforce
01.2023 - 12.2023
- Managed customer accounts and customer relationships.
- Established relationships with key customers, providing personalized service and support.
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance.
- Held daily check-ins with team members to set objectives and monitor progress.
- Conducted regular training sessions with sales team members to ensure effective sales techniques were used.
- Monitored competitor activity to stay ahead of the competition in terms of products, services, and pricing.
- Traveled for in-person meetings with customers and partners, developing key relationships.
- Maintained up-to-date knowledge of industry developments through research activities and networking events.
- Managed sales team to consistently achieve growth and hit sales targets.
- Developed sales team through motivation, counseling and product knowledge education.
- Provided guidance and mentorship for junior-level staff members.
- Determined price schedules and discount rates.
Sales rep
Lunar automation
02.2022 - 01.2023
- Communicated product features, advantages, and benefits to customers.
- Utilized persuasive communication techniques to close deals quickly and efficiently.
- Developed and maintained strong customer relationships and networks within designated sales territory.
- Managed customer accounts by providing accurate information on product availability and pricing.
- Adapted to and remained flexible in changing, fast-paced work environment.
- Worked with management teams to develop annual sales plans, goals, and targets.
- Negotiated contracts and prices with clients to exceed sales goals.
- Called and met with regular and prospective customers to build long-term customer relationships and networks.
- Generated leads and maintained lists of prospective customers.
- Provided technical assistance to customers in order to resolve issues promptly.
- Advised clients regarding accounts, pricing schedules, and financing options.
Insurance brokerage owner
Surety insurance group
01.2018 - 01.2022
- Managed the daily operations related to customer service, inventory management, and marketing.
- Maintained a high standard of customer service through quality assurance checks.
- Negotiated contracts and agreements with business partners, vendors, and customers.
- Utilized effective problem-solving techniques to resolve conflicts quickly and efficiently.
- Managed budgets effectively by accurately forecasting expenses and revenues.
- Built and maintained strong relationships at all levels of the organization.
- Hired skilled personnel to handle challenges and obligations of business.
- Defined strategic plans and kept business on track to meet objectives.
- Built solid foundation of business acumen, technical skills, and proven practices for daily operations.
- Recruited, trained, evaluated, and supervised staff members in accordance with company policies and procedures.
- Set performance goals for team members based on organizational objectives.
- Participated in proactive team efforts to achieve departmental and company goals.
- Initiated initiatives aimed at improving operational efficiency throughout the company.
- Kept operating expenses low with good business controls.
- Oversaw staff by hiring and terminating, creating schedules, and tracking payroll.
- Demonstrated product knowledge and consultative selling skills by leading sales training sessions for new hires.
Skills
- Sales forecasting
- Closing techniques
- Strong communication
- Territory management
- Self-motivation
- Team collaboration
- Upselling and cross-selling
- Sales strategy development
- Adaptability
- Multitasking
- Emotional intelligence
- Time management
- Performance tracking
- Objection handling
- Active listening
- Sales presentations
- Lead generation
- CRM proficiency
Timeline
Sales Representative
DFY Vending
12.2024 - Current
Sales Representative
BRE leads
02.2024 - 11.2024
Sales Manager/owner
TCS Salesforce
01.2023 - 12.2023
Sales rep
Lunar automation
02.2022 - 01.2023
Insurance brokerage owner
Surety insurance group
01.2018 - 01.2022
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