Tyler Hunsucker
Simpsonville
Summary
Dynamic Customer Service Supervisor at Food Lion with a proven track record in complaint resolution and team leadership. Expert in bookkeeping and conflict resolution, consistently achieving high performance evaluations. Adept at empowering staff through effective task delegation and leading a collaborative environment to enhance customer satisfaction.
Overview
3
3
years of professional experience
Work History
Customer Service Supervisor
Food Lion
10.2022 - Current
- Coached employees through day-to-day work and complex problems.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Monitored front areas so that questions could be promptly addressed.
- Completed end-of-day bookkeeping and balanced high-volume sales records.
- Kept high average of performance evaluations.
Education
Bachelor of Science - Biology
Lander University
Greenwood, SC12-2028
High School Diploma -
Brashier Middle College Charter High School
Simpsonville, SC06-2024
Skills
- Complaint resolution
- Department management
- Bookkeeping
- Task delegation
- Team development and leadership
- Research
- Customer service
- Conflict resolution
- MS office
- Proficient in Phoenix Tuner
Timeline
Customer Service Supervisor
Food Lion
10.2022 - Current
Bachelor of Science - Biology
Lander University
High School Diploma -
Brashier Middle College Charter High School