Tyler Knighton

Oversaw security systems for residential and commercial properties.

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
• Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
• Promoted teamwork among colleagues by proactively assisting others when needed.
• Maintained updated and detailed records of calls in physical and electronic database.
• Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.

• Complied with company and OSHA safety rules and regulations.
• Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
• Followed detailed instructions to operate machines with accuracy and produce quality products.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.