Tylon Tucker
Columbia
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, excelling in dynamic environments. Proven ability to work independently and rapidly acquire new skills.
Overview
10
10
years of professional experience
Work History
Gas Station Attendant
Sam's Club
12.2024 - Current
- Recorded sales information into computerized system accurately and timely.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Adhered to company procedures for handling hazardous materials such as gasoline or motor oil.
Quality Inspector
Pure Power
07.2023 - 08.2024
- Inspected finished products and components to ensure compliance with company quality standards and specifications.
- Identified defects, deviations, and inconsistencies and documented findings for corrective action.
- Used visual inspections and measurement tools to verify product accuracy and integrity.
- Maintained accurate inspection records while adhering to safety and manufacturing protocols.
Loader
PepsiCo
01.2022 - 07.2023
- Followed safety protocols when operating heavy machinery such as forklifts or pallet jacks.
- Communicated effectively with drivers regarding any discrepancies between shipment documents and actual load.
- Performed daily maintenance checks on all material handling equipment used in the warehouse.
Packer
Amazon
01.2021 - 01.2022
- Provided assistance in the assembly line when needed.
- Weighed packages to determine shipping costs.
- Unloaded and loaded trucks with merchandise for distribution.
Customer Service Advocate II
Blue Cross and Blue Shield
09.2019 - 11.2020
- Suggested solutions for improvement of product offerings based on customer feedback.
- Responded promptly to customer inquiries in person, by telephone or electronically.
- Greeted and assisted customers with inquiries regarding products and services.
tier 2 advisor
kellyconnect
02.2017 - 08.2019
- As a Tier 2 advisor I use probing skills to identify the root cause of customers’ issues as well as detailed troubleshooting to help resolve the issues
- I use every resource made available to me to assist the customer while maintaining a good rapport and providing exceptional support.
tier 1 mac+ advisor
apple
12.2015 - 01.2017
- As an At Home Advisor, I was responsible for answering customers’ questions over the phone or via chat about Apple products, services, and accessories, including both software and hardware.
Front-end associate
sam’s club
11.2014
- As a Front-End associate I promoted upgraded memberships while selling credit cards, ringing up members in a timely manner, and leaving members with a positive shopping experience that makes them want to come back and shop again.
Education
Bachelor of Science - Visual Communication
The Art Institute of Michigan
Novi, MISkills
- Analytical thinking
- Client support
- Collaborative teamwork
- Security oversight
- Adaptable work hours
- Communication proficiency
- Store upkeep
- Client support
- Professional image
- Equipment diagnostics
- Safety compliance expertise
- Quality inspection
- Inspection documentation
- Communication skills
- Heavy machinery operation
- Hazardous materials handling
- Customer service
- Sales recording
- Safety protocol adherence
- Product assembly support
- Package weighing
- Troubleshooting techniques
- Rapport building
- Inventory management
- Technical support
- Time management
Timeline
Gas Station Attendant
Sam's Club
12.2024 - Current
Quality Inspector
Pure Power
07.2023 - 08.2024
Loader
PepsiCo
01.2022 - 07.2023
Packer
Amazon
01.2021 - 01.2022
Customer Service Advocate II
Blue Cross and Blue Shield
09.2019 - 11.2020
tier 2 advisor
kellyconnect
02.2017 - 08.2019
tier 1 mac+ advisor
apple
12.2015 - 01.2017
Front-end associate
sam’s club
11.2014
Bachelor of Science - Visual Communication
The Art Institute of Michigan