TYMELL HASKINS
Moncks Corner
Summary
Dynamic customer service professional with a proven track record at Radial, excelling in problem-solving and active listening. Recognized for enhancing customer satisfaction and retention through effective communication and attention to detail. Skilled in data entry and heavy equipment operation, ensuring efficient and accurate service delivery. Demonstrated expertise in forklift operation and inventory management.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Radial
08.2021 - 12.2021
- Assisted customers with inquiries and product information, ensuring clarity and satisfaction.
- Processed orders efficiently, maintaining accuracy and attention to detail.
- Resolved customer complaints promptly, enhancing overall service experience.
Store Associate
Lowes Home Improvment
03.2020 - 07.2021
- Assisted customers with product inquiries and purchases to enhance shopping experience.
- Maintained organized merchandise displays to ensure optimal product visibility.
- Operated point-of-sale systems efficiently for accurate transactions.
- Collaborated with team members to replenish stock levels promptly.
Member Service Representative
BJ's Wholesale
06.2018 - 03.2019
- Assisted customers with inquiries, ensuring accurate information delivery and enhancing satisfaction.
- Resolved account issues efficiently, contributing to improved customer retention rates.
- Educated members on product features and benefits, facilitating informed decision-making.
- Processed transactions accurately using relevant software systems, minimizing errors and delays.
Store Associate
Lowes Home Improvment
02.2016 - 04.2018
- Implemented store safety protocols during daily operations to promote customer safety.
- Supported inventory management through regular counts and reporting discrepancies.
- Engaged in product knowledge training to better assist customers and improve service quality.
Material Handler
Cannon
06.2014 - 12.2015
- Operated forklifts to transport materials efficiently between production areas.
- Loaded and unloaded shipments, ensuring proper handling of fragile items.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to streamline material flow and reduce delays.
Line Cook
Nascar Sports Grille
05.2012 - 04.2014
- Prepared high-quality dishes according to recipes and presentation standards.
- Collaborated with kitchen staff to ensure efficient food preparation and service.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Assisted in inventory management, ensuring proper stock levels of ingredients and supplies.
Loader and Unloader
Walmart Distribution
04.2011 - 05.2012
- Operated forklifts and pallet jacks to load and unload materials efficiently.
- Coordinated with team members to ensure timely delivery of products.
- Inspected incoming shipments for accuracy and quality standards.
- Maintained organization in warehouse, optimizing space for storage efficiency.
Education
GED -
Y.H Thomas
HamptonSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Heavy equipment operation
- Safe equipment operation
- Problem-solving
- Heavy lifting
- Construction
- Attention to detail
- Power tool operation
- Food handling
Accomplishments
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Timeline
Customer Service Representative
Radial
08.2021 - 12.2021
Store Associate
Lowes Home Improvment
03.2020 - 07.2021
Member Service Representative
BJ's Wholesale
06.2018 - 03.2019
Store Associate
Lowes Home Improvment
02.2016 - 04.2018
Material Handler
Cannon
06.2014 - 12.2015
Line Cook
Nascar Sports Grille
05.2012 - 04.2014
Loader and Unloader
Walmart Distribution
04.2011 - 05.2012
GED -
Y.H Thomas