My name is Tyrell Grant. Im highly experienced in all areas of customer service, public relations, Transportation (Operating and Advising), and Promoting inspections.
Overview
10
10
years of professional experience
Work History
Verification Specialist
Staffing Agency
03.2023 - Current
Verified client information by analyzing existing evidence on file.
Determined appropriateness of payers to protect organization and minimize risk.
Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
Complied with HIPAA guidelines and regulations for confidential patient data.
Company Truck Driver/Broker
StaffCo
02.2022 - 02.2023
Conformed to all DOT rules and regulations.
Performed daily vehicle inspections before and after trips.
Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Researched and adhered to planned highly efficient routes to optimize schedules.
Operated with safety and skill to avoid accidents and delays.
Bid on loads and Fulfill contracts
Dispatcher Office Assistant
Western Express, Inc.
04.2020 - 01.2022
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Advised regarding delays and special circumstances.
Closely monitored dispatch board to triage and prioritize over [Number] daily calls.
Caregiver
Care Givers On Demand
03.2019 - 02.2020
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Automotive Service Writer
Walmart
10.2017 - 02.2019
Provided customers with estimation of repair costs and reasonable timeline for completion of service.
Accurately diagnosed and recorded service needs on work orders and provided details to technicians.
Answered service department phone and responded promptly to questions and messages.
Assigned jobs to technicians according to experience and knowledge of handling specific repairs.
Sales Associate/Lead Cashier
Speedway Gas Station
07.2015 - 11.2017
Handled cash register operations and customer transactions to process payments.
Trained, coached, and mentored new sales associates for maximum performance.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Processed and stocked merchandise in accordance with store standards.
Employee Service Representative
WIOA PROGRAM SC Works (Unemployment Office)
05.2013 - 08.2013
Conducted employee follow-up calls and performed additional research to develop in-depth understanding of employee needs.
Delivered accurate, consistent and timely responses to HR process, system and policy requests and maintained contact until request was resolved.
Performed basic administration processing and approval of transactions, data input and verification of documentation.
Identified and resolved employee issues and anticipated future needs by explaining, suggesting and providing information to successfully perform duties.
Education
Class A CDL - Transportation And Logistics
Palmetto Training
Walterboro, SC
04.2020
High School Diploma -
Wade Hampton High School
Hampton, SC
06.2014
Skills
Patient Contact
Employment Record Verification
System Verification
Advanced Excel Spreadsheet Functions
Workflow Development
Staff Leadership
Financial Documentation
Laborer Oversight
Daily Vehicle Inspections
Follow Safety Procedures
Customer Needs Assessments
Timeline
Verification Specialist
Staffing Agency
03.2023 - Current
Company Truck Driver/Broker
StaffCo
02.2022 - 02.2023
Dispatcher Office Assistant
Western Express, Inc.
04.2020 - 01.2022
Caregiver
Care Givers On Demand
03.2019 - 02.2020
Automotive Service Writer
Walmart
10.2017 - 02.2019
Sales Associate/Lead Cashier
Speedway Gas Station
07.2015 - 11.2017
Employee Service Representative
WIOA PROGRAM SC Works (Unemployment Office)
05.2013 - 08.2013
Class A CDL - Transportation And Logistics
Palmetto Training
High School Diploma -
Wade Hampton High School
Similar Profiles
Jeffrey GibsonJeffrey Gibson
Furniture Assembler at Staffing AgencyFurniture Assembler at Staffing Agency