Tyrone Norris
York,SC
Summary
Compassionate Mental Health Technician with proven expertise at Crisis Residence in crisis intervention and de-escalation techniques. Skilled in behavior observation and relationship building, I effectively enhanced patient safety and well-being, fostering a supportive environment that promoted healing and independence. Committed to delivering high-quality care and emotional support to individuals facing mental health challenges.
Overview
13
13
years of professional experience
Work History
Mental Health Technician
Crisis Residence
06.2004 - 05.2015
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
- Utilized de-escalation techniques effectively, reducing instances of patient agitation.
- Managed crisis situations effectively, ensuring safety of all involved.
- Ensured compliance with health and safety protocols, maintaining safe environment for patients and staff.
- Provided emotional support to patients, helping them cope with mental health challenges.
- Improved patient safety with continuous observation and timely intervention.
- Supported patients in daily activities, promoting independence and skill-building.
- Documented patient progress comprehensively, enabling tailored treatment adjustments.
Mental Health Technician
Horsham Clinic
06.2002 - 05.2004
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
Education
Bachelor of Science - Business Administration
Kutztown University of Pennsylvania
Kutztown, PA08-2017
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Suicide prevention
- Crisis intervention
- Behavioral management
- Self-care promotion
- Problem-solving
- Relationship building
Timeline
Mental Health Technician
Crisis Residence
06.2004 - 05.2015
Mental Health Technician
Horsham Clinic
06.2002 - 05.2004
Bachelor of Science - Business Administration
Kutztown University of Pennsylvania
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