Tyshon Milligan
Columbia
Summary
Crane Maintenance Technician with solid background in maintaining and repairing complex systems at Commercial Metals Company. Proven ability to enhance equipment reliability while working collaboratively within teams to meet dynamic operational demands. I enhanced efficiency while training new employees and implementing long term equipment strategies. Renowned for adaptability and consistent delivery of high-quality results under varying conditions. Committed to continuous learning and improving service quality.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Crane Maintenance Technician
Commercial Metals Company (CMC Steel)
11.2007 - 08.2023
- Assisted in routine maintenance tasks to ensure equipment functionality and safety.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Learned and applied safety protocols while operating tools and machinery.
- Supported troubleshooting efforts for mechanical and electrical issues.
- Collaborated with team members to complete maintenance projects on schedule.
- Participated in training sessions to enhance technical skills and knowledge.
- Maintained cleanliness and organization of work areas to promote efficient operations.
- Completed PM sheets to regularly inspect and repair equipment on a set schedule to prevent unexpected breakdowns, reduce cost, extend equipment life, and ensure reliable and efficient operation.
- Trained new employees on proper use and care of tools, machinery, and safety protocols.
- Assisted management in developing long-term plans for equipment upgrades and replacements.
- Replaced worn or broken parts on machines and equipment.
- Diagnosed and repaired complex mechanical and electrical systems.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
Team Lead
Lowes Home Improvment
05.2006 - 11.2007
- Led team of customer service representatives, enhancing process efficiency and service quality.
- Supported representatives in navigating difficult interactions with customers, offering guidance on appropriate de-escalation techniques when needed.
- Coached new team members on service techniques and provided scoring through quality assurance program.
- Improved customer satisfaction by addressing and resolving complex issues in a timely manner.
- Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Attracted potential customers by answering [Product or Service] questions and suggesting information about other products and services.
- Monitored front areas so that questions could be promptly addressed.
Education
Midlands Technical College
West Columbia, SC09-2011
High School Diploma -
Spring Valley High School
Columbia, SC05-2006
Skills
- Safety awareness
- Lockout and tagout procedures
- Welding
- Fabricating
- Torch Cutting
- Preventive Maintenance
- Troubleshooting skills
- Hand and power tools
- Parts replacement
- Equipment installation
- Equipment Repair
- Equipment troubleshooting
- Troubleshooting strength
- Maintaining components
- Willing to learn
Accomplishments
- Repeatedly commended for working in a safe, efficient, and accurate manner.
- Reduced weekly team labor hours by suggesting multiple process improvements that were implemented successfully.
Certification
- Certified Crane Technician, Commercial Metals Company
- Osha safety Certification
- Forklift Training
- Manlift Training
- Scissor Lift Training
Timeline
Crane Maintenance Technician
Commercial Metals Company (CMC Steel)
11.2007 - 08.2023
Team Lead
Lowes Home Improvment
05.2006 - 11.2007
Midlands Technical College
High School Diploma -
Spring Valley High School