
Detail-oriented IT professional with extensive experience in systems administration and cybersecurity. Skilled in project management and supporting enterprise and government environments, driving initiatives that improve compliance and asset management efficiency.
Administered Active Directory for daily management of system and user accounts across U.S., Latin America, and Devro worldwide.
Managed Microsoft Exchange, overseeing software licenses and user MFA security protocols.
Executed installation, updates, and patch management for Windows 10 and 11 operating systems.
Utilized PDQ for software package deployment, ensuring user compliance and currency.
Maintained workstation and server infrastructure through policy development and peripheral configuration.
Oversaw departmental purchasing of laptops, PCs, printers, mobile devices, and software licenses averaging $40,000 annually.
Managed procurement, maintenance, and repair of printers to support operational efficiency.
Administered Lotus Notes to support ETQ (Excellence Through Quality) initiatives.
Performed maintenance, repair, and refurbishment of electronic equipment for resale, including PCs, laptops, printers, and servers.
Evaluated and tested enterprise equipment to ensure optimal performance.
Executed secure erasures of large-scale enterprise hard drives at customer sites.
Provided IT support to users of Dell PCs and laptops as well as HP Laster Printers campus wide.
· Managed the imaging and deployment of systems for end users and provided end user training and support to resolve common issues.
· Oversaw setup and troubleshooting for various AV systems to support campus meetings and events.
· Assisted users in regaining access to their accounts by resetting passwords.
Executed camera operations in both studio and field environments for broadcast productions.
Designed graphics to support visual elements in various projects.
Directed technical aspects of productions, coordinating crew and equipment.
Built sets according to creative concepts and logistical requirements.
Managed lighting techniques to enhance broadcast quality and aesthetics.
Supervised stage activities to ensure efficient transitions and performances.
Conducted signal analysis of recorded media for quality assurance and technical conformity.
Led efforts to convert legacy media tapes into digital formats for modern use.