Udaya Pun
Bardiya
Summary
Hospitality professional with proven track record in high-end dining environments, ensuring exceptional guest experiences through meticulous attention to service details. Highly reliable and adaptable, fostering collaborative team atmosphere focused on achieving superior dining service. Adept in conflict resolution and staff training to maintain service excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Head Waiter cum Restaurant In charge
Kempinski Seychelles, Seychelles
12.2023 - Current
- Knowledge of service standard.
- Maintaining overall operation of restaurant.
- Knowledge of Excel, MC, Opera, credit and cash handling.
- Training the staff.
- Responsible for guest reservation on website, and all function on website.
- Responsible for restaurant budget and forecast.
Waiter
Sun Island Resort and Spa, Maldives
12.2021 - 09.2023
Waiter
Denovo The Hotel and Club, Nepal
04.2019 - 06.2021
Waiter
Atlantis Sanya, China
10.2018 - 12.2018
Room Attendant
Atlantis Sanya, China
01.2018 - 09.2018
Education
Hotel Management
Sungabha Public Secondary School
Diploma - Hotel Management
Wisdom Lumbini College
Diploma - Hotel Management
Sanya Aviation and Tourism College
Skills
- Service Knowledge
- Room Attendant Knowledge
- Multi-tasking
- Interpersonal communication
- Team Work
- Work Under Pressure
- Skill of Ms excel, MC, cash and credit card handling
- Leadership
- Wine pairing
- Menu presentation
- Menu memorization
- High volume dining
- Guest relations management
Certification
- [WINE AND SPIRIT EDUCATION TRUST (WSET Level 02 on wine)] Training.
- Certificate on graduation of Supervisory Development Program (6 months).
- Basic Computer Training certificate (3 months).
- Pre-opening certificate in Atlantis Sanya, China.
- Guest pick awards and Lobster Ink champion in Kempinski Seychelles.
- HACCP training in Atlantis Sanya , China and Kempinski Seychelles.
Language
Nepali
English
Hindi
Timeline
Head Waiter cum Restaurant In charge
Kempinski Seychelles, Seychelles
12.2023 - Current
Waiter
Sun Island Resort and Spa, Maldives
12.2021 - 09.2023
Waiter
Denovo The Hotel and Club, Nepal
04.2019 - 06.2021
Waiter
Atlantis Sanya, China
10.2018 - 12.2018
Room Attendant
Atlantis Sanya, China
01.2018 - 09.2018
Diploma - Hotel Management
Wisdom Lumbini College
Diploma - Hotel Management
Sanya Aviation and Tourism College
Hotel Management
Sungabha Public Secondary School
Achievement and Awards
HACCP training in Atlantis Sanya, Pre-opening certificate Atlantis Sanya, Hotelier of the month(May 2024) at Kempinski Seychelles Resort., Lobster Ink champion of the month(May 2024) at Kempinski Seychelles Resort., Guest pick award at Kempinski Seychelles Resort., Lobster Ink champion of the month(February 2025) at Kempinski Seychelles Resort.
Training and Development
- Graduate, Supervisory Development Program
- WSET Level 2 completed.
Additional Information
- Training of Waiter "Foreign Employment Promotion Board Secretariat" 11 June to 12 July 2017
- Basic Computer Training "BBC Computer Center" 28 April to 04 July 2014
Language
*English
*Nepali
*Hindi
Refrence
* Kevin WU - Asstistant Director of Human Resource
Atlantis Sanya, China
kevinwu@atlantissanya.com
86-0898-8888 6666
*Mon Bahadur Thapa - Senior Outlet Supervisor
Denovo The Hotel and Club, Nepal
monthapa123@gmail.com
+977 9811472335
*Rasika Athulathmudali - Restaurant Manager
Villa Park Sun Island Resort and Spa, Maldives
+94 77 376 3712
*Cem Deniz - Food and Beverage Manager
Kempinski Seychelles Resort, Seychelles
cem.deniz@kempinski.com
+248 2521 739