Valentina Parra
Greenville
Summary
Dynamic Chiropractic Assistant with a proven track record at Carolina Spine & Health, excelling in patient relations and education. Skilled in X-ray development and patient flow management, I fostered trust and satisfaction, leading to increased referrals. Committed to professionalism and ethics, I enhanced office efficiency and patient care through effective communication and organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Carolina Spine & Health
Greenville, SC
01.2023 - 02.2026
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Maintained cleanliness and organization of treatment rooms to ensure patient comfort.
- Supported chiropractors during treatments by preparing necessary equipment and materials.
- Responded to patient inquiries promptly, fostering a positive office environment.
- Trained new staff on operational procedures and best practices in patient care support.
- Input patient data into computer system using Software and checked information for accuracy.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Performed electric muscle stimulation, ice/heat therapy, decompression, and mechanical traction.
- Directed patients to exam rooms, fielded questions, and prepared for chiropractic examinations.
- Demonstrated proficiency in using various therapeutic modalities like ultrasound therapy or electrical stimulation under chiropractor supervision for better treatment outcomes.
- Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
- Performed administrative tasks by maintaining inventory and ordering supplies.
- Assisted chiropractors with patient care, ensuring accurate documentation
- Took chiropractic x-rays of patients as needed for their treatment plans.
- Translated for Spanish speaking patients.
- Helped with developing patient education and marketing materials.
- Helped with proper documentation in doctors notes in Chirotouch.
Sales Associate / Front Desk
UFC GYM Greenville (XZen Sports)
Greenville, SC
09.2018 - 01.2023
- Assisted members with fitness equipment and exercise routines.
- Provided exceptional customer service to enhance member experience.
- Facilitated membership sign-ups and renewals efficiently.
- Maintained cleanliness and organization of gym facilities and equipment.
- Supported promotional events to increase member engagement and retention.
- Collaborated with team members to achieve sales targets and goals.
- Educated members on gym policies, programs, and services available.
- Adapted to various tasks in fast-paced environment, ensuring smooth operations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
-2 - Chiropractic Assistant Radiography
York Technical College
Rock Hill, SC08.2025
Skills
- Patient flow management
- Patient relations
- Professionalism and ethics
- X-ray development
- Phone etiquette maintenance
- Patient education
- Patient information maintenance
- Charting
Certification
Chiropractic Assistant Radiography
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Chiropractic Assistant
Carolina Spine & Health
01.2023 - 02.2026
Sales Associate / Front Desk
UFC GYM Greenville (XZen Sports)
09.2018 - 01.2023
-2 - Chiropractic Assistant Radiography
York Technical College