Vanessa Walter
Columbia,SC
Summary
Dynamic professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to adapt quickly to new environments. Committed to contributing to team success while continuously developing professional expertise. A positive attitude and dedication to lifelong learning drive a passion for achieving excellence in every endeavor. Prepared to leverage skills and enthusiasm to make a meaningful impact within an organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Massage Therapist
Urban Nirvana
Columbia, SC
12.2021 - 06.2023
- Provided exceptional massage services, cultivating a loyal client base through professional interactions.
- Facilitated comprehensive intake assessments to identify specific client requirements and constraints.
- Cultivated a supportive and friendly environment to enhance team morale.
- Conducted thorough cleaning and maintenance of massage rooms, promoting a welcoming and hygienic environment.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and prenatal massages.
Licensed Massage Therapist
Clear Day Spa
Camden, SC
01.2023 - 02.2023
- Oversaw patient check-in operations and ensured accurate maintenance of patient records.
- Maintained a clean and organized treatment environment to enhance client comfort and satisfaction.
- Facilitated timely collection of patient payments to support operational efficiency.
- Delivered therapeutic massage services tailored to individual client needs.
- Streamlined scheduling processes, ensuring efficient use of time slots and maximizing therapist availability.
Therapy Aid
Midlands Orthopaedics and Neurosurgery, PA
Lexington, SC
08.2020 - 03.2021
- Facilitated the execution of exercise programs and prescribed treatments under the guidance of physical and occupational therapists.
- Oversaw patient care by managing chart organization, including retrieval and filing of patient records and documentation.
- Maintained cleanliness and organization of therapy equipment for optimal functionality.
Member Services Representative
Planet Fitness
Columbia, SC
03.2019 - 06.2020
- Enhanced member satisfaction by efficiently managing account inquiries and phone communications.
- Boosted customer engagement through friendly, proactive assistance.
- Improved member experience by refining check-in processes and delivering informative facility tours.
- Ensured maintenance of a safe and clean environment through proactive measures.
Server
Hartland’s Bar
Rock Hill, SC
05.2017 - 01.2019
- Oversaw multiple tables, ensuring efficient service while prioritizing guest needs and preferences.
- Implemented and upheld protocols to maintain a clean and safe workspace.
- Administered cash and credit/debit card processing, maintaining high standards of transaction accuracy and efficiency.
- Managed incoming calls and processed customer orders efficiently.
Receptionist/Mac Lab Monitor
Winthrop University
Rock Hill, SC
09.2015 - 12.2018
- Achieved streamlined documentation processes by effectively organizing paperwork and managing scanned documents.
- Facilitated accurate cash handling in cashier’s office, contributing to overall financial integrity.
- Enhanced student outreach by mailing comprehensive information to current and prospective students and designing various templates for engagement.
- Managed incoming calls and messages for head chair and faculty members.
- Administered computer lab functions to ensure accessibility for students and provided guidance to those requiring help.
Education
No Degree - Massage Therapy
Southeastern College
Columbia, SC10-2021
Midlands Technical College
Columbia, SC08-2019
Bachelor of Science - Exercise Science
Winthrop University
Rock Hill, SC12-2018
York Technical College
Rock Hill, SC12-2018
Skills
- Interpersonal communication skills
- Skilled in Word, Excel, and PowerPoint
- Proficient in multi-tasking under pressure
- Detail-oriented with strong time management
- Collaborative and independent work
- Effective written and verbal communication
- Client assessment
- Front desk management
- Anatomy knowledge
- Licensed massage therapist (LMT)
Certification
- LMT - Licensed Massage Therapist
Timeline
Licensed Massage Therapist
Clear Day Spa
01.2023 - 02.2023
Licensed Massage Therapist
Urban Nirvana
12.2021 - 06.2023
Therapy Aid
Midlands Orthopaedics and Neurosurgery, PA
08.2020 - 03.2021
Member Services Representative
Planet Fitness
03.2019 - 06.2020
Server
Hartland’s Bar
05.2017 - 01.2019
Receptionist/Mac Lab Monitor
Winthrop University
09.2015 - 12.2018
No Degree - Massage Therapy
Southeastern College
Midlands Technical College
Bachelor of Science - Exercise Science
Winthrop University
York Technical College
Other Experience
- Student Intern - Carolina Pediatric Therapy; Rock Hill, SC
- Completed 420 hours (August 2018- November 2018)
- Verified insurance papers and patients’ medical documents, wrote and faxed authorizations, scanned different patient information, mailed insurance documents, organized and filed Explanation of Benefits (EOB)
- Assisted Physical, Occupational and Speech therapists with lifting patients, sanitized toys/games/mats/exercise balls, and observed therapeutic play and techniques
- Interacted and assisted with therapeutic play with patients to help them become more socialized and independent