Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Vicki Halls

Hampton

Summary

Dynamic professional with a strong work ethic and exceptional attention to detail, experienced at Baptist Health as a Scheduler. Proven ability to enhance customer satisfaction through effective patient scheduling and resource allocation. Skilled in data entry and communication, consistently meeting deadlines while maintaining high-quality service standards.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Scheduler

Baptist Health
01.2011 - 07.2012
  • Reduced scheduling conflicts for seven clinics and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Checked Doctors Email for urgent requests and ordered Labs, as directed.

CNA I

Baptist Health Medical Center
01.2007 - 12.2010
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Administrative Specialist I

State of S C-Hampton County DSS
01.1999 - 08.2006
  • Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
  • Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
  • Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
  • Expedited project completion times by effectively prioritizing tasks based on deadlines and resource availability.
  • Worked the Front Desk and assisted Snap and Family Independence Case Managers.
  • Maintained 10 vehicles oil change records and recorded Mileage reports every month and forwarded to the State Maintenance office in Columbia,SC.

Education

GED -

Lincoln High School
Jersey City, NJ
06-1969

Associate of Arts - Secretarial/Sociology

USC Salkehatchie Campus
Allendale, SC
05-2004

Skills

  • Computer skills
  • Attention to detail
  • Data entry
  • Strong work ethic
  • Customer service
  • Effective multitasking
  • Telephone etiquette
  • Patient scheduling
  • Documentation proficiency
  • Patient registration
  • Excellent communication
  • Professional and mature
  • Administrative support
  • Multi-line phone proficiency

Affiliations

Mt Sinai Holy Church of America, Inc.

Faithful Member since 1979

Board of Presbyter 1998-2011

Presiding Elder currently

Pastor over 16 yrs




Certification

  • Certified Para Pro, Hampton School Districts - 2012-present
  • Scheduler Training - January 3, 2011-February15,2011
  • Licensed Pastor - 2019-Present

Timeline

Scheduler

Baptist Health
01.2011 - 07.2012

CNA I

Baptist Health Medical Center
01.2007 - 12.2010

Administrative Specialist I

State of S C-Hampton County DSS
01.1999 - 08.2006

GED -

Lincoln High School

Associate of Arts - Secretarial/Sociology

USC Salkehatchie Campus

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Vicki Halls