Vickie Arbogast
Hilton Head Island
Summary
Dynamic professional with a proven track record in small business operations and customer relations, notably as Owner/Restaurant Manager at The DryDock Seaford & Spirits. Excellent in customer service.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
33
33
years of professional experience
Work History
Owner/Restaurant Manager
The DryDock Seaford & Spirits
03.2014 - Current
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Developed and implemented strategic marketing initiatives to enhance brand visibility and drive sales.
- Managed inventory control, optimizing stock levels to reduce waste and improve profitability.
- Trained and mentored staff, fostering a collaborative team environment focused on excellence in service.
Real Estate Paralegal
Coltrane & Wilkins, Attorney
05.2012 - 07.2014
- Prepared legal documents, including contracts and property agreements, ensuring compliance with state regulations.
- Reviewed property records to identify potential issues for client.
- Managed communication between clients, attorneys, and third parties to facilitate smooth transactions.
Residential Mortgage Loan Officer
Lighthouse/Suntrust Bank
01.1997 - 01.2012
- Evaluated client financial profiles to recommend suitable mortgage products.
- Facilitated loan processing by gathering documentation and verifying creditworthiness.
- Guided clients through the mortgage application process, ensuring compliance with regulations.
- Developed strong relationships with real estate agents to generate referral business.
Mortgage Loan Processor
TD Bank - Formally Anchor Bank
05.1993 - 01.1997
- Reviewed and verified loan applications for compliance with regulations and guidelines.
- Coordinated communication between borrowers, underwriters, and loan officers to streamline processing timelines.
- Analyzed financial documents to assess borrower eligibility and risk factors effectively.
- Managed documentation flow to ensure timely submission of loan files for approval.
Education
No Degree - Business Administration
University of Central Florida
Orlando, FLSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Consulting
- Sales leadership
- Marketing tactics
Timeline
Owner/Restaurant Manager
The DryDock Seaford & Spirits
03.2014 - Current
Real Estate Paralegal
Coltrane & Wilkins, Attorney
05.2012 - 07.2014
Residential Mortgage Loan Officer
Lighthouse/Suntrust Bank
01.1997 - 01.2012
Mortgage Loan Processor
TD Bank - Formally Anchor Bank
05.1993 - 01.1997
No Degree - Business Administration
University of Central Florida