VICKIE LADD ALEXANDER
Greenville
Summary
Dynamic and detail-driven Event & Operations Coordinator with 20+ years of experience managing complex logistics, corporate processes, cross-functional projects, and high-visibility stakeholder events. Proven ability to plan and execute meetings, retreats, community programs, and volunteer-driven initiatives. Known for exceptional communication, organization, problem-solving, and the ability to manage multiple priorities with minimal supervision. Strong technical aptitude with a passion for creating seamless experiences across events, travel, scheduling, and office operations.
Overview
2026
2026
years of professional experience
Work History
CEO, Travel Franchise
Mother of Pearl Travels
01.2016 - Current
- Curate domestic and international travel experiences, managing end-to-end logistics including flights, lodging, transportation, excursions, and destination activities.
- Coordinate vendor relationships, negotiate rates, secure bookings, and ensure accuracy of travel itineraries and onsite schedules.
- Plan and manage group trips, retreats, celebrations, and destination events with detailed timelines, checklists, and contingency plans.
- Provide personalized client support, resolve issues, and deliver seamless high-quality travel experiences.
- Manage business operations including client scheduling, communications, invoicing, branded materials, and ongoing process improvements.
- Oversee digital engagement including newsletters, social media branding, and customer retention strategies.
- Event, Travel & Operations Coordination — Combined Leadership Roles
- Developed key operational initiatives to drive and maintain substantial business growth.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Board Member
Junior League • Sterling School PTA • Wheatley Montessori School
2010 - Current
- Planned, coordinated, and executed community events, volunteer initiatives, school programs, fundraisers, celebrations, and training meetings for 50–300 participants.
- Managed logistics for events including venue selection, catering, scheduling, event flow, AV coordination, volunteer staffing, and post-event follow-up.
- Coordinated multi-day programs, retreats, and school events requiring detailed planning, timelines, checklists, and cross-team communication.
- Designed communications, event flyers, program updates, and newsletters distributed across communities.
- Managed onboarding workflows, prepared office setups, and maintained inventory for educational programs.
- Served as backup administrative support during staff absences.
Senior Software Engineer
Wells Fargo
1997 - 01.2024
- Managed cross-functional projects requiring detailed scheduling, requirements gathering, stakeholder communication, and coordinated execution.
- Planned and facilitated team meetings, training sessions, UAT testing, and deployment reviews.
- Oversaw workflows, ticket escalations, and process improvements supporting enterprise systems.
- Coordinated production deployments and real-time communication between engineering and business partners.
- Developed documentation, communications, and implementation plans for large-scale initiatives.
- Analyzed proposed technical solutions based on customer requirements.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
Education
Master of Business Administration (MBA) -
University of Phoenix
Bachelor of Business Administration (BBA) -
Pfeiffer University
Skills
- Microsoft Office (Excel, Word, PowerPoint, Outlook)
- Calendar Mgmt
- SharePoint
- CRM/Project Systems
- Event Logistics Tools
- High Technical Aptitude
CORE COMPETENCIES
- Event Planning & Onsite Coordination
- Corporate Travel Logistics
- Office Operations & Facilities Support
- Scheduling & Calendar Management
- Vendor & Stakeholder Communication
- Project Management & Process Optimization
- Inventory, Supplies & Branded Materials
- Newsletter & Communications Support
- Cross-Functional Team Collaboration
- Workflow Development & QA
Timeline
CEO, Travel Franchise
Mother of Pearl Travels
01.2016 - Current
Board Member
Junior League • Sterling School PTA • Wheatley Montessori School
2010 - Current
Senior Software Engineer
Wells Fargo
1997 - 01.2024
Master of Business Administration (MBA) -
University of Phoenix
Bachelor of Business Administration (BBA) -
Pfeiffer University