VICTOR ARMAND WILLIAMS
Sumter
Summary
Proficient in high-pressure environments with a proven ability to adapt to new challenges, enhancing organizational branding. Highly motivated with a strong work ethic and exceptional interpersonal skills. Demonstrates adaptability and effectiveness in unsupervised roles while quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Auto Technician
Walmart Supercenter
Sumter
09.2020 - Current
- Performed routine maintenance on various vehicle makes and models.
- Provided excellent customer service skills when interacting with customers regarding their automotive needs. I would promptly and professionally advise them on vehicle care and maintenance services.
- Documented repairs and services performed in customer records accurately.
- I'd safely remove and discard old oil filters and oil.
- I'd replace oil filters and refill engine with the proper type and amount of oil.
- I would inspect other engine fluids, filters and windshield wiper blades in order to up sale, based on customer needs.
- I've inspected customers' tires, then I would remove them to repair them or replace them with new tires.
- I would then balance the tires and put them back on the vehicle.
- I've rotated and rebalanced the tires for general maintenance.
- Collaborated with team members to streamline workflow during busy periods.
- Maintained a clean and organized work environment for safety compliance.
- Performed drive ability tests on vehicles after repairs were completed.
- Attended technical training courses when available to increase knowledge base.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Monitored shop equipment to maintain safe working condition.
- Searched within service and maintenance manuals to perform repairs and diagnosis.
- Maintained certifications and completed training on systems and components.
- I trained and guided employees on correct methods for performing different repairs and maintenance.
- Assisted in training new technicians on tools, systems, and repair techniques.
- Completed necessary paperwork for each job accurately and efficiently according to company policy.
- Operated lift equipment safely in order to raise vehicles off the ground during inspection or repair activities.
- Monitored inventory levels of parts in the workshop stockroom to ensure adequate supply availability at all times.
- I answered the department's telephone, assisted customers in the store, wrote up work orders, and used the cash register to receive payment for goods and services.
Education
High School Diploma -
Crestwood Highchool
Sumter, SC06-2017
Mechatronics - Industrial Mechatronics
Sumter Career And Technology Center
Sumter, SC06-2017
Skills
- Customer relationship management
- Safety compliance
- Troubleshooting skills
- Safety protocols and procedures
- Work Planning and Prioritization
- Bay management
- Verbal and written communication
- OSHA regulation compliance
- Hazardous waste management
- Team collaboration
- Employee training
- Problem solving
- Workflow optimization
- Inspecting vehicles
- Tire services
- Battery services
- Tire maintenance
- Oil change
- Attention to detail
- Technical documentation
- Computerized equipment
- Service order preparation
- Replacing filters
- Mechanical aptitude
Timeline
Auto Technician
Walmart Supercenter
09.2020 - Current
High School Diploma -
Crestwood Highchool
Mechatronics - Industrial Mechatronics
Sumter Career And Technology Center