VICTORIA BRITT
Columbia
Summary
Friendly and dependable receptionist, offering excellent skills in customer service. Hard working team player committed to maintaining organization and optimizing work flow. Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor. Knowledgeable with solid background in creating high-quality beverages and providing exceptional customer service. Consistently recognized for maintaining clean and efficient work environment, contributing to team success. Demonstrated abilities in managing inventory and cash handling.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
08.2019 - 05.2025
- Pleasantly interacted with customers to promote a welcome environment
- Listened carefully to customer requests and created personalized drinks
- Controlled line and crowd with quick, efficient, and friendly service
- Elevated customer loyalty by remembering their orders and recalling their names
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
Front of House/barista
Annabelle Brasserie
12.2023 - 02.2024
- Enhanced customer satisfaction by providing efficient and friendly service at the front of house
- Increased repeat business through excellent barista skills and attention to detail in crafting beverages
- Maintained a clean and inviting atmosphere, promoting a positive customer experience
- Assisted with inventory management and ordering supplies, ensuring adequate stock levels for daily operations
- Established rapport with customers through engaging conversations while maintaining professionalism during busy periods.
Sales Associate
Inspire Me Bracelets
05.2023 - 07.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Helped customers locate products and checked store system for merchandise at other sites
- Prepared merchandise for sales floor by pricing or tagging
- Rotated stock and restocked shelves to maintain product availability and store appearance
- Managed returns, exchanges and refunds in accordance with store policy
- Answered customer questions about sizing, accessories, and merchandise care
Supervisor
Mama Munchies
08.2022 - 03.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs
- Evaluated employee performance and coached and trained to improve weak areas
- Maintained compliance with company policies, objectives and communication goals
Education
High School Diploma -
Gulfstream Early Learning Center
12.2018
Skills
- Organization skills
- Customer-service
- Quick learner
- Multitasking strengths
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
Timeline
Front of House/barista
Annabelle Brasserie
12.2023 - 02.2024
Sales Associate
Inspire Me Bracelets
05.2023 - 07.2023
Supervisor
Mama Munchies
08.2022 - 03.2023
Barista
Starbucks
08.2019 - 05.2025
High School Diploma -
Gulfstream Early Learning Center
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