Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Victoria Daiz

Greenville

Summary

Compassionate Care Advocate with a background in handling crisis intervention, advocacy support, and case management. Strong skills in empathetic communication, problem-solving, and collaboration underpin success in this role. Noted for ability to build trust with diverse client base and impact made through dedication to patient well-being.

Overview

4
4
years of professional experience

Work History

Behavioral Health Care Advocate

New Horizon Family Health Services
Greenville
04.2025 - Current
  • Educated individuals, families, and youth about behavioral health services.
  • Cultivated relationships with service providers to coordinate access to necessary services for individuals, families, and youth.
  • Referred individuals, families, and youth to specialists for additional evaluation or treatment.
  • Developed and implemented tailored care plans based on individual and family needs.
  • Identified community resources to enhance the well-being of individuals, families, and youth.
  • Assessed physical, mental, social, and environmental needs of individuals, families, and youth.

Refugee Resettlement Specialist

World Relief Upstate
Greenville
03.2024 - 01.2025
  • Connected families and youth with relevant community resources and coordinated referrals.
  • Delivered direct case management services, including needs assessment, goal setting, and service planning, to families and youth.
  • Regularly visited clients' homes to assess living conditions and provide necessary support for families and youth.
  • Educated families about employment, housing, healthcare, and education in the U.S.
  • Assisted families in scheduling doctor's appointments for their children, as well as vaccine appointments for school enrollment.
  • Maintained accurate records and documented client data in company databases.

Domestic Violence Victim Advocate

Project R.E.S.T
Spartanburg
02.2022 - 03.2024
  • Provided crisis intervention, safety planning, and advocacy services to victims of domestic violence.
  • Provided referrals for mental health services for victims and their children, such as counseling or therapy, when appropriate.
  • Collaborated with local law enforcement agencies to ensure the safety of victims and their children in emergency situations.
  • Informed survivors about issues related to protection orders, child custody arrangements, and immigration status.
  • Assisted victims in filling out TANF, SNAP, and child care vouchers for financial assistance.

Family Teacher

Hope Center for Children
Spartanburg
10.2021 - 02.2022
  • Organized and led structured programs of study, recreation, and social activities for youth.
  • Monitored youths' progress, documented observations, and reported changes in behavior to supervisors.
  • Provided transportation for youth, as needed, to appointments or other activities outside the residence.
  • Facilitated group meetings, activities, and workshops for youth to help them develop social and interpersonal skills.
  • Communicated with staff to resolve problems with individual youth.

Education

Bachelor of Science (B.S.) - Social Work

Harding University
Searcy, AR
05.2021

Skills

  • Crisis intervention
  • Case management
  • Community resource identification
  • Referral coordination
  • Documentation management
  • Cultural competency

Languages

Spanish
Native/ Bilingual

Timeline

Behavioral Health Care Advocate

New Horizon Family Health Services
04.2025 - Current

Refugee Resettlement Specialist

World Relief Upstate
03.2024 - 01.2025

Domestic Violence Victim Advocate

Project R.E.S.T
02.2022 - 03.2024

Family Teacher

Hope Center for Children
10.2021 - 02.2022

Bachelor of Science (B.S.) - Social Work

Harding University

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Victoria Daiz