Victoria Flores
York,SC
Summary
Detail oriented healthcare professional with comprehensive experience in patient care and coordination. Strong focus on team collaboration and achieving results, ensuring reliable support and adaptability to changing needs. Skilled in patient assessment, care planning, and resource allocation, while demonstrating empathy, leadership, and effective communication. Prepared to make significant impact in improving patient outcomes and operational efficiency in healthcare setting.
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Overview
13
13
years of professional experience
Work History
School Nurse
Chester Park COLT (Chester County School District)
Chester County School District
08.2023 - Current
- Provide comprehensive healthcare services to students
- Administer medications and treatments in accordance with physician orders and school policies
- Conduct health screenings (vision & hearing) and maintained accurate, confidential student health records
- Develop and implemented individualized healthcare plans (IHPs) and emergency action plans for students with special medical needs
- Collaborate with teachers, administrators, and parents to support student health, safety, and academic success.
- Educate students and staff on topics such as hygiene, nutrition, disease prevention, and mental health awareness
- Coordinate with community healthcare providers and public health agencies to promote student wellness
- Ensure compliance with state regulations, immunization requirements, and school health policies.
Registered Nurse
Piedmont Medical Center
Rock Hill, SC
03.2023 - 08.2023
- Deliver care to patients utilizing the nursing process of assessment, planning, intervention, implementation, and evaluation
- Collaborate with other professional disciplines to ensure effective patient care delivery and achievement of desired patient outcomes
- Interact with patient and families, maintaining the standard of professional nursing and HIPPA.
- Educate and assist new mothers with physical and emotional needs during the postpartum period, while in the hospital setting, and perform the dual role of caring for the infants and educating mothers about care.
Senior Clinical Liaison
Optum Infusion Pharmacy
Charlotte, NC
09.2021 - 07.2022
- Perform patient education and sales in a hospital and outpatient setting.
- Work directly with case managers and discharge planners to process home infusion referrals
- Provides clinical education and manages marketing services to hospital and physician referral sources
- Provide patient and caregiver training on therapy, monitoring, and side effects; demonstrate procedure for administering therapy in the home, with a return demonstration from the patient/caregiver
- Maintain and grow facility customer relationships and provide responsive customer service with assigned accounts; evaluate current and future clinical and service needs for existing and new accounts. Conduct in-services and continuing education programs for referral sources and/or their support staff.
Registered Nurse
Infectious Disease Specialists of Piedmont
Rock Hill, SC
10.2017 - 09.2021
- Perform all registered nursing duties for busy Infectious Disease office including direct patient care, infusion ordering and management
- Tracking hospital discharges and hospital discharge planning and scheduling
- Lab review and management
- Referral approval, home health orders/management, medication authorization/orders and approval as well as prior authorizations for procedures
- Supply order and inventory management
- Quality champion in charge of education and skills check offs for new hires and yearly recertification’s for the market area.
Registered Nurse
Piedmont Medical Center, Orthopedic/Spine
Rock Hill, SC
07.2013 - 10.2017
- Complete patient assessments, administer medications, manage IVs, manage central lines, including dressing changes
- Relief charge nurse which included coordinating staff assignments, conflict resolution, and managing admissions and discharges
- Wound vac certified through the Piedmont Wound Care Nurse
- Monitor patient vital signs and report significant changes to the healthcare team promptly
- Attended daily discharge planning meetings with interdisciplinary teams to ensure comprehensive patient care transitions
- Conduct detailed patient education sessions regarding treatment plans, medication usage, and follow-up care
- Diabetes and wound champion
- Completed level 4 clinical ladder.
- Document and maintain accurate electronic health records (EHR) to support quality assurance initiatives and audits
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
Education
Associate's Degree in Nursing - Registered Nursing Program
York Technical College
Rock Hill, SC05-2013
High School Diploma -
Chester Senior High School
Chester, SC 05-2001
Skills
- Comprehensive patient assessment and ongoing monitoring
- Basic Life Support (BLS), CPR instructor certified
- Care plan development and implementation
- Infectious disease, orthopedic, urology, and pediatric patient care specialty areas
- Time management, multitasking, and adaptability
- Problem-solving under pressure with strong attention to detail
- Care coordination across interdisciplinary teams and external providers
- Peer-to-peer prior authorization and insurance coordination
- Resource planning for safe and timely discharges, including follow-ups, referrals, and services Patient and family education on treatment plans and resources
- Care plan development and outcomes tracking
- Accurate, compliant charting and documentation
- Problem-solving and adaptability in dynamic care settings
- Electronic Health Records (EHR): Meditech, Cerner, Athena, EdPlan
- Microsoft Office, Adobe, Cava, Data entry, Google Workspace, Zoom
Languages
Spanish
Full Professional
Timeline
School Nurse
Chester Park COLT (Chester County School District)
08.2023 - Current
Registered Nurse
Piedmont Medical Center
03.2023 - 08.2023
Senior Clinical Liaison
Optum Infusion Pharmacy
09.2021 - 07.2022
Registered Nurse
Infectious Disease Specialists of Piedmont
10.2017 - 09.2021
Registered Nurse
Piedmont Medical Center, Orthopedic/Spine
07.2013 - 10.2017
Associate's Degree in Nursing - Registered Nursing Program
York Technical College
High School Diploma -
Chester Senior High School