Victoria Rogers
Pelzer
Summary
Motivated professional with proven skills in teamwork and collaboration. Known for fostering positive work environments and addressing customer needs effectively, contributing to increased satisfaction and team success. Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
1
1
year of professional experience
Work History
Team Member
Chick-fil-A
Mauldin, SC
12.2024 - Current
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Trained new team members by relaying information on company procedures and safety requirements.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Assisted in training new employees on operational procedures and standards.
- Handled cash transactions accurately while following register procedures.
- Engaged with customers to foster a welcoming atmosphere and encourage repeat visits.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
Education
High School Diploma -
Woodmont High School
Pelzer, SCAssociate of Science - Radiology Technican
Greenville Technical College
Greenville, South Carolina, SC05-2028
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Workplace safety
- Money handling
- Computer skills
- Heavy lifting
- Creativity and innovation
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Complaint resolution
- Relationship building
- Order preparation
- Team building
- Complex Problem-solving
- Training and mentoring
- Teamwork
- Reliability
Timeline
Team Member
Chick-fil-A
12.2024 - Current
High School Diploma -
Woodmont High School
Associate of Science - Radiology Technican
Greenville Technical College