VICTORIA TOVAR-LAMOTTE
Charleston
Summary
Eager to provide exceptional hospitality, bilingual outreach, and superior knowledge of customer service to the multicultural population. Excellent time management skills, dependable, energetic multitasker, seeking a position as a flight attendant. Medical background, adherence to safety protocols, and experience in working through challenges with a calm and productive demeanor.
Overview
9
9
years of professional experience
Work History
Bilingual Teacher's Assistant
Chicora Elementary School
North Charleston
01.2024 - Current
- Appropriately assist the classroom teacher with communicating with multilingual learner students to facilitate the instructional process.
- Tutor individuals or small groups of multilingual learner students, as directed and supervised by the teacher.
- Assist multilingual learner students by providing emotional support, a friendly attitude, and general guidance with classroom and school-level routines and procedures.
- Reinforce instruction or follow up on multilingual learner students' understanding of specific academic concepts.
- Assist with translation for the entirety of the school where needed (classrooms, nurse's office, front office, guidance counselor).
- Provided medical assistance, translating with ML students on field trips, special needs classrooms, and nurse's office with supervisor approval.
Vice President of Operations
My Home Wizard
09.2022 - 11.2024
- Managed a team of 42 employees, and ensured the timely completion of projects.
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 36% increase in sales.
- Processed payrolls for multiple entities, including weekly, bi-weekly, and monthly schedules.
- Resolved customer complaints and disputes in a timely and effective manner, resulting in improved customer satisfaction and relationships.
- Recruited, trained, and mentored staff for high-quality performance and excellent customer service.
- Managed and oversaw the daily operations of the designated territory and more, including scheduling, budgeting, and personnel.
- Scheduled appointments and meetings, ensuring the smooth flow of daily operations.
- Followed safety protocols to ensure the health and safety of both the client and employee.
Server / Bartender
The Wonderer
Charleston
07.2021 - 08.2022
- Deliver high end service, memorize members names, and preferences
- Extensive knowledge of an array of cuisine, spirits, and wines
- Exhibits hospitality by enhancing experience as relaxing and pleasant for all of the guests
- Anticipated and fulfilled guest needs and requests
Manager
Jack Frost Homemade Ice Cream
Okatie
04.2016 - 08.2021
- Amplified store profit by 22% annually
- Served an average of 85 customers independently each shift
- Strong product knowledge and understanding of customer base
- Developed strong customer relations resulting in daily to monthly visits, creating steady profits throughout the year
- Crafted engaging social media posts to boost brand awareness and audience engagement.
Education
Emergency Medical Technician -
Trident Technical College
Charleston, SC08.2025
Skills
- Communication proficiency
- Friendly demeanor
- Flexibility
- Empathetic approach
- Team player mentality
- Ability to thrive under pressure
- Rapid decision-making skills
- Social media strategy
- Content development
- Brand recognition
Languages
- Spanish
- English
References
References available upon request.
Timeline
Bilingual Teacher's Assistant
Chicora Elementary School
01.2024 - Current
Vice President of Operations
My Home Wizard
09.2022 - 11.2024
Server / Bartender
The Wonderer
07.2021 - 08.2022
Manager
Jack Frost Homemade Ice Cream
04.2016 - 08.2021
Emergency Medical Technician -
Trident Technical College
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