Virginia Brown
Greenville
Summary
Dynamic Team Leader with a proven track record at Temco Logistics, excelling in optimizing delivery routes and enhancing operational efficiency. Skilled in problem-solving and staff training, I foster collaboration and drive results, achieving significant improvements in productivity and compliance with DOT regulations. Committed to building strong relationships and motivating teams for success.
Overview
7
7
years of professional experience
Work History
Team Leader II/Router
Temco Logistics
Greenville, SC
05.2026 - Current
- Optimized daily delivery routes using advanced routing software.
- Executed load planning by aligning customer orders with suitable trucks to maximize cubic utilization.
- Monitored and enforced compliance with Department of Transportation (DOT) guidelines and driver hours-of-service limits.
- Prepared and distributed driver manifests, maps, and loading sheets. Assisted drivers in resolving on-road issues and delays.
- Facilitated cross-functional collaboration with warehouse loading supervisors and transportation management to assess delivery feasibility and enhance dispatch operations.
Team Leader
Temco
Greenville, SC
03.2025 - 05.2026
- Led team to achieve operational goals and enhance productivity.
- Coordinated daily workflow and prioritized tasks among team members.
- Trained new employees on safety protocols and standard operating procedures.
- Monitored inventory levels and ensured timely restocking of materials.
- Implemented process improvements that streamlined operations and reduced delays.
- Assisted in maintaining high standards of quality control throughout operations.
Office Clerk
Temco Logistics
Greenville, SC
09.2024 - 03.2025
- Maintained accurate filing systems to streamline document retrieval.
- Assisted in managing office supplies, reducing wastage through inventory control.
- Supported data entry tasks with precision, enhancing database integrity.
- Coordinated scheduling for meetings and appointments to optimize office workflow.
- Facilitated communication between departments, improving collaboration on conflict resolution.
- Trained new staff on administrative procedures, fostering a knowledgeable team environment.
- Facilitated communication with delivery teams to implement effective solutions for operational challenges.
- Leveraged Home Depot guidelines and installation knowledge to enhance delivery team support.
- Developed comprehensive training documents to enhance employee onboarding processes.
Customer Service Representative
RXO
Greenville, SC
03.2024 - 09.2024
- Managed customer accounts, ensuring accurate data entry and timely updates.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Collaborated with team members to enhance service delivery processes.
- Trained new hires on company policies and customer service protocols.
- Input damaged inventory and customer product information accurately. Assisted in cataloging product details for damaged inventory.
- Conducted audits of delivery team parts within totes to verify adequacy for upcoming deliveries.
POC Analyst
DHL Supply Chain
Greer, SC
10.2021 - 11.2022
- Assisted in organizing and processing daily order waves through manifesting and closing procedures. Supported team members in executing daily picking and closing of orders.
- Facilitated scheduling of inbound and outbound carrier appointments to optimize logistics operations.
- Resolved issues related to overages, shorts, and damages to ensure inventory accuracy.
- Oversaw management of paperwork, including bills of lading (BOLs).
Customer Service Representative
Modivcare
Greenville, SC
10.2019 - 10.2021
- Coordinated scheduling of non-emergency medical transportation for Medicaid and Medicare members.
- Facilitated patient issue resolution while ensuring adherence to insurance and transport regulations.
- Cultivated comprehensive understanding of patient needs and confidentiality protocols.
Education
Associate of Science - Business Management
Spartanburg Community College
Spartanburg, SC05-2027
High School Diploma -
Greenville Senior High School
Greenville, SC06-2014
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- People management
- Staff training
- Relationship building
Timeline
Team Leader II/Router
Temco Logistics
05.2026 - Current
Team Leader
Temco
03.2025 - 05.2026
Office Clerk
Temco Logistics
09.2024 - 03.2025
Customer Service Representative
RXO
03.2024 - 09.2024
POC Analyst
DHL Supply Chain
10.2021 - 11.2022
Customer Service Representative
Modivcare
10.2019 - 10.2021
Associate of Science - Business Management
Spartanburg Community College
High School Diploma -
Greenville Senior High School