Virginia James
Ware Shoals
Summary
Compassionate caregiver with strong skills in behavioral management and childcare. Experienced in developing individualized care plans and maintaining safe environments, committed to fostering trust and stability.
Overview
10
10
years of professional experience
Work History
Customer Service
City Scape Winery
Pelzer
03.2024 - Current
- Delivered exceptional customer service during client interactions, enhancing overall satisfaction.
- Coordinated with kitchen staff to streamline food and drink order fulfillment, ensuring timely service.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Planned and organized special events to attract new customers and increase revenue.
Caregiver
Hannah Hinton
Ware Shoals
08.2022 - Current
- Supervised daily activities, ensuring children's safety and well-being.
- Implemented behavioral management techniques to address children's needs and concerns.
- Ensured that toys, furniture and equipment are clean and sanitized regularly.
- Prepared meals, snacks, and refreshments tailored to children's dietary needs and restrictions.
- Enforced rules, promoting good manners and a safe environment for children.
- Developed individual care plans for children based on their needs and interests.
Customer Service Representative
TJX Companies
Greenwood
08.2024 - 03.2025
- Assisted customers with product inquiries and returns, enhancing overall satisfaction.
- Maintained knowledge of store promotions and policies for accurate information sharing.
- Resolved customer complaints through effective communication and problem-solving skills.
- Collaborated with team members to create a welcoming shopping environment, fostering customer loyalty.
Cosmetologist
Ulta Beauty Inc.
Greenwood
09.2019 - 12.2021
- Executed a variety of hair, skin, and nail services using professional techniques.
- Advised clients on product selections tailored to their individual needs and preferences.
- Maintained cleanliness and organization of workstations to ensure a safe environment.
Family Nanny
Tom and Vikki
Ware Shoals
01.2018 - 02.2019
- Took care of 5 children ages ranging from 1 , 2, 4 , 7, 10.
- Fostered trust with family and children, enhancing communication and cooperation.
- Supported children with daily activities, including dressing, bathing, and feeding, promoting their independence and comfort.
- Followed routines to foster stability and structure in children's lives during parental absences.
Guidance Counselor Assistant
Ware Shoals Primary School
Ware Shoals
08.2016 - 05.2017
- Delivered emotional support to students facing academic or social challenges, contributing to their overall well-being.
- Supported students in academic planning and personal development, fostering their growth and success.
- Managed student records while upholding confidentiality, ensuring trust and compliance.
Education
Associate of Business Administration - Business Administration
Piedmont Technical College
Greenwood, SC08-2025
Cosmetology - Cosmetology
Kenneth Shuler
Powdersville 02-2019
High School Diploma -
Ware Shoals High School
Ware Shoals, SC05-2017
Skills
- Customer service
- Time management
- Team collaboration
- Conflict resolution
- Behavioral management
- Event planning
- Childcare
Custom Section 1
- I am a mother of a 4 year old little boy.
- A loving wife.
- A follower of our lord.
Timeline
Customer Service Representative
TJX Companies
08.2024 - 03.2025
Customer Service
City Scape Winery
03.2024 - Current
Caregiver
Hannah Hinton
08.2022 - Current
Cosmetologist
Ulta Beauty Inc.
09.2019 - 12.2021
Family Nanny
Tom and Vikki
01.2018 - 02.2019
Guidance Counselor Assistant
Ware Shoals Primary School
08.2016 - 05.2017
Associate of Business Administration - Business Administration
Piedmont Technical College
Cosmetology - Cosmetology
Kenneth Shuler
High School Diploma -
Ware Shoals High School