Virginia Mitchell
Rock Hill
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
23
23
years of professional experience
Work History
Cashier
Miller's Store
Fort Mill, SC
10.2023 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Monitored store environment for cleanliness and safety compliance consistently.
- Developed positive relationships with regular customers, fostering loyalty and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Office Customer Lead
Food Lion
Fort Mill, SC
10.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Store Asst.
Circle K
Fort Mill, SC
03.2020 - 09.2020
- Executed daily end-of-day paperwork for cashiering operations.
- Assisted vendors with inventory management by stocking and organizing shelves. Helped maintain a clean and orderly display of products. Supported team efforts in ensuring product availability for customers.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and replenishment processes.
- Organized merchandise displays to optimize product visibility and sales potential.
- Operated point-of-sale systems efficiently, ensuring accurate transaction processing.
- Trained new staff on store policies, procedures, and customer service standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Greeted customers entering store and offered assistance with requirements.
File Clerk
Parson’s Kia
Winchester, VA
02.2016 - 09.2018
- Scheduled customer service appointments and managed filing and purging of files.
- Compiled weekly CVR reports for DMV online tag processing.
- Facilitated posting of accounts receivables and managed dealer exchange documentation.
- Assisted customers with inquiries and transactions. Supported front desk operations by managing phone calls and scheduling appointments. Processed cash and credit transactions accurately.
- Organized and maintained accurate filing systems for vehicle documentation and customer records.
- Assisted in inventory management by tracking file storage and retrieval requests.
- Collaborated with sales team to provide necessary documentation for customer transactions efficiently.
- Sorted and classified documents into appropriate filing systems for increased traceability.
Inventory Manager
Jerry's Chevrolet
Leesburg, VA
03.2014 - 01.2016
- Oversaw inventory control processes to ensure accuracy and compliance with company policies.
- Created and updated regular inventory reports and records.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Monitored inventory levels to confirm compliance with company policy.
- Improved inventory accuracy, ensuring that stock levels closely matched records through regular audits.
Inventory Manager
Star Buick GMC Trucks
Leesburg, VA
02.2003 - 03.2014
- Implemented automated tracking systems to enhance inventory management efficiency.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Bi-weekly ordering office supplies
- Data entry of vehicle invoices
- Talking pictures of new and used vehicles for internet
- Monthly Inventory of all vehicles
Education
High School -
Loudoun County High School
Leesburg, VA01.1980
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
- Professionalism and courtesy
Timeline
Cashier
Miller's Store
10.2023 - Current
Store Asst.
Circle K
03.2020 - 09.2020
Office Customer Lead
Food Lion
10.2018 - Current
File Clerk
Parson’s Kia
02.2016 - 09.2018
Inventory Manager
Jerry's Chevrolet
03.2014 - 01.2016
Inventory Manager
Star Buick GMC Trucks
02.2003 - 03.2014
High School -
Loudoun County High School