WaKenda Sanders
Winnsboro
Summary
Customer-focused professional with experience providing excellent service in retail, healthcare, and fast-paced customer environments. Skilled in resolving customer concerns, handling transactions, and maintaining positive relationships while managing multiple responsibilities. Strong communicator known for reliability, teamwork, and delivering positive customer experiences.
Overview
9
9
years of professional experience
Work History
Cashier
Bojangles
Blythewood, SC
08.2025 - Current
- Provided friendly and efficient customer service in a fast-paced environment.
- Processed orders and handled cash and card transactions accurately.
- Resolved customer concerns professionally to maintain satisfaction.
- Security Officer
Security Officer
HuffMaster Crisis Response
Winnsboro, SC
11.2024 - 05.2025
- Maintained safety while interacting professionally with customers and staff.
- Responded calmly to incidents using communication and problem-solving skills.
Cash Office Associate
Food Lion
Winnsboro, SC
02.2024 - 01.2025
- Assisted customers with questions and resolved concerns efficiently.
- Managed cash balancing and maintained accurate financial records.
- Supported front-end operations in a fast-paced retail setting.
Assembler
Mekra Lang
Ridgeway, SC
02.2023 - 12.2023
- Assembled products while maintaining quality and attention to detail.
- Worked efficiently as part of a team to meet production goals.
Customer Service Representative
KJ’s Market IGA
Winnsboro, SC
06.2017 - 09.2019
- Provided customer assistance, handled refunds, and answered policy questions.
- Resolved customer concerns to ensure positive experiences.
SAP Clerk
Healthcare LLC
Winnsboro, SC
06.2021 - 07.2022
- Processed SAP transactions to ensure accurate inventory management.
- Supported team by preparing reports on stock levels and order fulfillment.
- Monitored daily operations for compliance with company policies and procedures.
- Collaborated with cross-functional teams to resolve discrepancies in inventory records.
- Maintained updated documentation of inventory processes to support audit readiness.
- Optimized warehouse space allocation with strategic planning based on real-time inventory levels displayed in the SAP application.
- Improved inventory control with meticulous data entry and reconciliation of stock discrepancies in SAP.
Patient Support Technician
PRISMA HEALTH PARKRIDGE
Columbia, SC
02.2020 - 12.2020
- Provided direct patient care and support, ensuring comfort and safety during treatments.
- Assisted healthcare professionals with patient admissions, transfers, and discharges to streamline operations.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Educated patients on post-treatment care instructions to enhance recovery outcomes.
- Contributed to an efficient healthcare team by accurately documenting vital signs and medical records.
- Monitored patient progress over time, reporting any significant changes to the appropriate medical professional promptly.
Education
Associate of Applied Science -
Virginia College
South CarolinaSkills
- Customer Service
- Conflict Resolution
- Cash Handling
- Problem Solving
- Communication
- Complaint Resolution
- Team Collaboration
- Time Management
- Multitasking
- Data Entry
- Attention to Detail
- Policy & Procedure Compliance
ADDITIONAL EXPERIENCE
- Support Technician, Prisma Health Parkridge
- SAP Consultant, Healthcare LLC
- Substitute Teacher, Kelly Services
- Home Health Aide, Fairfield County Council on Aging
- Certified Nursing Assistant, UPAC of Tanglewood
Timeline
Cashier
Bojangles
08.2025 - Current
Security Officer
HuffMaster Crisis Response
11.2024 - 05.2025
Cash Office Associate
Food Lion
02.2024 - 01.2025
Assembler
Mekra Lang
02.2023 - 12.2023
SAP Clerk
Healthcare LLC
06.2021 - 07.2022
Patient Support Technician
PRISMA HEALTH PARKRIDGE
02.2020 - 12.2020
Customer Service Representative
KJ’s Market IGA
06.2017 - 09.2019
Associate of Applied Science -
Virginia College