Wendy Andrews
Bluffton
Summary
Highly motivated sales professional with exceptional interpersonal relationships skills looking for an opportunity in the Sales Industry as a Sales Representative. A position where I can create positive relationships with clients and create long term growth and business partnerships. Self-directed work style, able to anticipate/respond to department needs. Unfailing attention to detail Strong degree of personal ethics and leading by example Efficient sales strategist with positive record of achievement driving sales growth and providing dynamic leadership Positive attitude with the desire to secure customer loyalty
Overview
25
25
years of professional experience
23
23
years of post-secondary education
Work History
Lighting Sales Associate
Cregger Company Inc.
Bluffton
09.2024 - Current
- Assisted customers in selecting appropriate lighting solutions and fixtures.
- Demonstrated product features and benefits to enhance customer understanding.
- Collaborated with team members to maintain a welcoming store environment.
- Provided expert advice on lighting design, energy efficiency, and installation options.
- Processed sales transactions accurately and efficiently at the point of sale.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Greeted customers and provided excellent customer service.
- Informed customers about product features and pricing to help them make informed decisions.
- Processed payments using a point-of-sale system, including cash, credit cards, gift certificates, and checks.
- Tracked customer purchases using a computerized sales tracking system.
- Conducted regular price comparisons between competitors' products to remain competitive.
- Answered phone inquiries from potential customers regarding product availability and pricing information.
- Provided expert advice on lighting products to ensure customer satisfaction.
- Organized special orders for customers who requested particular lighting fixtures or components not available in store.
- Maintained an up-to-date knowledge of new lighting products and industry trends.
- Resolved customer complaints in a timely manner while maintaining professional composure.
Trainer
Bolo Family Provisions Boar's Head
Savannah
01.2023 - 03.2024
- Coordinate on-site and off-site special training classes and activities
- Properly train new Publix Deli Associates on Boar's Head policies and procedures
- Provide ongoing, on site Behind the Counter Training to current Publix Deli Associates
- Facilitated workshops to enhance team collaboration and communication skills.
- Mentored staff to enhance their skills and improve workplace efficiency.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Documented all training activities including attendance records, feedback forms, surveys.
Account Representative
Bolo Family Provisions Boar's Head
Savannah
05.2020 - 03.2024
- Create new working relationships with Publix store and deli managers
- Maintain accurate individualized inventory levels
- Monitor competition and market trends
- Product demos and new product launches
- Provide product and service information.
- Managed customer accounts to ensure satisfaction and retention.
- Served as primary contact and support for maintaining account information and opening and closing accounts.
- Processed orders promptly according to established procedures.
- Provided excellent customer service to ensure client satisfaction.
- Maintained good rapport with customers and internal departments by proactively handling complex customer issues.
Sales Manager
Bolo Family Provision's Boar's Head
01.2001 - 08.2023
- Manage Sales Team and create a 'Team' environment
- Consistently achieve and exceed sales targets
- Assist Publix managers by targeting missed opportunities and acting accordingly
- Analyze individual customer needs and requirements and adapt to each situation appropriately
- Resolve customer complaints
- Analyzed sales data to identify trends and opportunities.
- Oversaw inventory management to align with sales forecasts and demands.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Education
Aesthetics - Aesthetics
National Aesthetics Institute of Charlotte
Charlotte, NC 03.2003 - 06.2026
Some College (No Degree) - Education
California University of Pennsylvania
California, PASkills
- Strategic planning
- Supervise/ motivate
- Complaint resolution
- Merchandising
- New product rollouts
- Vendor liaison
- Training
- Maintain standards
- Sales and Marketing
- Customer relations
- Inventory control
- Company compliance
Personal Information
Title: Sales/Business Development Manager
Timeline
Lighting Sales Associate
Cregger Company Inc.
09.2024 - Current
Trainer
Bolo Family Provisions Boar's Head
01.2023 - 03.2024
Account Representative
Bolo Family Provisions Boar's Head
05.2020 - 03.2024
Aesthetics - Aesthetics
National Aesthetics Institute of Charlotte
03.2003 - 06.2026
Sales Manager
Bolo Family Provision's Boar's Head
01.2001 - 08.2023
Some College (No Degree) - Education
California University of Pennsylvania