Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Wendy Smith

Florence

Summary

"Compassionate professional with six years of client relationship experience in banking sales, transitioning to peer counseling in addiction recovery. Brings proven ability to build trust with individuals facing difficult circumstances, maintain confidentiality, and provide non-judgmental support during vulnerable moments. Committed to using lived experience and professional skills to guide others on their recovery journey and foster hope in challenging times."

Overview

15
15
years of professional experience
1
1
Certification

Work History

Peer Counselor

Faith Home of Abbeville
Abbeville, SC
10.2024 - 06.2025
  • Support Residents of Faith Home Rehab in any way possible
  • Distribute medication, mail, mental support, phone calls
  • Manage faith home thrift store
  • Help residents find transitional housing
  • Made dental appointments

Busser

Olive Garden
Florence, SC
11.2023 - 06.2024
  • Bus Tables
  • Replenish clean dishes
  • Customer service

Server, busser, dish washer, customer service

Cibo By Stefanos
Florence, SC
09.2022 - 04.2023
  • Kept condiments stocked
  • Serve food
  • Customer service
  • Take orders
  • Washed dishes

Customer Service

Bridgersville Grill & Convenience Store
Elm City, NC
04.2019 - 09.2021
  • Prepared and stocked food items
  • Assisted customers with quality service
  • Ensured the cleanliness and sanitation of the establishment

Administrative Associate

B&M Roofing
Rocky Mount, NC
09.2010 - 12.2010
  • Answered phone calls, make appointments, meet and greet customers, order office supplies
  • Responsible for accounts payable and receivable, balance credit card statements
  • Verify freight delivery by manufactures

Loss Mitigation File Manager

Wachovia/Wells Fargo Home Mortgaging
Morrisville, NC
02.2010 - 07.2010
  • Review residential application for a loan modification
  • Served as a liaison between clients to offer solutions to prevent foreclosure
  • Maintained and implemented documentation in accordance with company policy

Skills

Assisted individuals in navigating the grieving process by providing emotional support Aided clients in recognizing their emotions and developing effective coping strategies Facilitated group discussions to promote community involvement and shared experiences

Facilitated personal and professional development through structured self-reflection and awareness practices

Formulated and implemented comprehensive strategies to enhance relapse prevention initiatives

Assisted clients in identifying personal motivations and setting achievable goals Supported individuals in recognizing obstacles to change Facilitated discussions to enhance self-awareness and encourage commitment to action

Certification

Food Handler (ServSafe)

Timeline

Peer Counselor

Faith Home of Abbeville
10.2024 - 06.2025

Busser

Olive Garden
11.2023 - 06.2024

Server, busser, dish washer, customer service

Cibo By Stefanos
09.2022 - 04.2023

Customer Service

Bridgersville Grill & Convenience Store
04.2019 - 09.2021

Administrative Associate

B&M Roofing
09.2010 - 12.2010

Loss Mitigation File Manager

Wachovia/Wells Fargo Home Mortgaging
02.2010 - 07.2010
Wendy Smith