Whitney Baize
Columbia
Summary
Housing Choice Voucher Specialist recognized for exceptional productivity and efficient task execution. Expertise in regulatory compliance, application processing, and tenant-landlord mediation. Strong communication, problem-solving, and organizational skills drive seamless operations and enhance tenant support.
Overview
9
9
years of professional experience
Work History
Housing Choice Voucher Specialist
South Carolina Housing Authority
Columbia
06.2024 - Current
- Analyzed occupancy trends, vacancy rates, and rent levels to inform decision-making.
- Conducted phone interviews with applicants to gather necessary information.
- Assisted clients in completing Housing Choice Voucher applications and required documentation.
- Inspected properties to verify compliance with safety standards before program approval.
- Coordinated with local agencies to identify resources for program participants.
- Processed voucher payments to landlords promptly and efficiently.
- Ensured accurate completion of all paperwork by applicants prior to submission.
Administrative Assistant
Nw Technologies and Engineering Consultants
Danville
11.2023 - 06.2024
- Handled confidential documents in an organized fashion according to established protocol.
- Managed office supplies inventory and placed orders when necessary.
- Answered questions from customers regarding products and services offered by the company.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors and provided general information about the company.
Administrative Assistant/Receptionist
Counseling And Psychological Services
Danville
08.2021 - 11.2023
- Delivered comprehensive administrative support to executive team, including meeting scheduling and calendar management.
- Managed daily office operations, maintaining inventory of office supplies for optimal functionality.
- Handled incoming and outgoing correspondence, ensuring timely distribution of emails, mail, and packages.
- Responded to customer inquiries regarding products and services, enhancing customer satisfaction.
- Facilitated effective business communication by answering phone calls and emails promptly.
Child Support Agent
Rockingham County Department of Social Services
Wentworth
07.2016 - 02.2021
- Conducted client interviews to assess eligibility for child support services.
- Evaluated financial resources and liabilities to determine equitable child support payments.
- Monitored compliance with court-ordered child support agreements through payment activity oversight.
- Researched and obtained relevant records from employers, banks, and government agencies.
- Administered paternity tests to establish legal parentage.
- Represented agency during court appearances involving clients.
Education
Certificate - Medical Office
Medical Solutions Academy
Danville02-2021
Certification - Medical Billing And Coding
Rockingham Community College
Wentworth, NC06-2014
High School Diploma -
Morehead High School
Eden06-2007
Skills
- Voucher processing
- Property inspection
- Eligibility assessment
- Data analysis
- Regulatory compliance
- Client coordination
References
References available upon request.
Timeline
Housing Choice Voucher Specialist
South Carolina Housing Authority
06.2024 - Current
Administrative Assistant
Nw Technologies and Engineering Consultants
11.2023 - 06.2024
Administrative Assistant/Receptionist
Counseling And Psychological Services
08.2021 - 11.2023
Child Support Agent
Rockingham County Department of Social Services
07.2016 - 02.2021
Certificate - Medical Office
Medical Solutions Academy
Certification - Medical Billing And Coding
Rockingham Community College
High School Diploma -
Morehead High School