WHITNEY HUNTER
Greenville
Summary
Compassionate Medical Assistant skilled in delivering high-quality patient care and managing comprehensive electronic health records. Proficient in supporting healthcare teams, educating patients on treatment plans, and ensuring a streamlined patient experience through effective communication.
Overview
19
19
years of professional experience
2
2
Certifications
Work History
Certified Nursing Assistant
Cascade Verde
Greenville
08.2024 - Current
- Monitored vital signs and reported changes to nursing staff promptly.
- Supported residents in daily living activities and personal care to enhance comfort and dignity.
- Responded promptly to call lights, addressing patient needs to ensure timely care and support.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Utilized proper body mechanics to turn and reposition residents, contributing to prevention of pressure ulcers.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Documented patient care information accurately in electronic health records.
Certified Medical Assistant
United Physician Group
Piedmont
07.2023 - Current
- Assisted physicians with patient examinations and procedures.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Educated patients on treatment plans and health management strategies.
- Communicated test results and instructions to patients, enhancing their understanding and engagement in their care.
- Managed patient records in electronic health record systems to ensure accurate and timely information access.
- Prepared treatment rooms by cleaning surfaces and restocking supplies, ensuring a safe and efficient environment for patient care.
- Collected urine samples from patients for drug screens or pregnancy tests.
Supervisor / Med Tech
Oakview Park
Greenville
11.2016 - 12.2024
- I have worked there a total of eight years off and on it would be my second job as PRN
- Supervised staff and administered medications, ensuring patient safety and compliance with care standards.
- Administered medications according to prescribed schedules and protocols.
- Prepared and distributed medications according to physician's instructions using appropriate techniques and procedures.
- Trained and mentored staff in best caregiving practices.
- Managed staff schedules to ensure optimal coverage and support for patient care.
- Communicated with families about resident needs and provided timely care updates.
Medical Coding and Billing Specialist
Vital Care EMS
Piedmont
06.2022 - 07.2023
- Reviewed patient records to ensure accuracy in coding and billing, minimizing discrepancies and enhancing compliance.
- Utilized medical coding software for efficient input and management of claims, streamlining workflows.
- Maintained accounts receivable aging reports daily to track and facilitate timely payments from patients and insurance companies.
- Provided administrative support including filing documents, preparing correspondence.
Medical Assistant
Premier Pain Solutions
Asheville
08.2021 - 06.2022
- Administered injections, medications, and treatments under the physician's guidance.
- Assisted providers by triaging patients, performing vitals, managing records, and handling prior authorizations to ensure efficient patient flow.
- Assisted in patient intake and medical history documentation.
- Coordinated patient appointments and follow-up communications to enhance patient experience and adherence to care plans.
- Maintained patient records in electronic health record systems.
- Maintained clean and well-stocked examination rooms to support seamless patient care and readiness for incoming patients.
Medical Receptionist / Medical Assistant
Godshall Staffing
Greenville
03.2021 - 08.2021
- Coordinated patient scheduling and appointment confirmations, ensuring optimal use of provider time.
- Greeted and checked in patients, updating patient information in the computer system.
- Verified insurance coverage for appointments and collected co-payments, facilitating smooth patient transactions.
- Front desk operations, scheduling, patient intake, insurance verification, and clinical support.
- Answered incoming calls and directed inquiries to appropriate personnel, enhancing patient communication.
- Processed medical documents and maintained organized filing systems diligently.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Hospice Aide
Puritt Health
Greenville
03.2020 - 01.2021
- Assisted terminally ill patients with bathing, grooming, and dressing to ensure comfort and dignity in daily care.
- Provided emotional support and education on care procedures to families, enhancing their understanding and coping during difficult times.
- Collaborated with nursing staff to implement care plans efficiently.
- Maintained a safe environment for patient care through adherence to established safety guidelines and policies.
- Documented patient progress and changes in condition accurately and timely.
CNA Hospice Aide
Heartland Hospice
Simpsonville
05.2016 - 03.2020
- Assisted terminally ill patients with bathing, grooming and dressing.
- Provided direct patient care, monitored vitals, and supported daily living activities.
- Supported patients with daily living activities and personal care needs to enhance comfort and well-being.
- Monitored and reported changes in patients' condition to RN Case Manager, facilitating timely interventions.
- Assisted in delivering patient care services delegated by the RN Case Manager.
- Documented patient care services to ensure accurate record-keeping and continuity of care.
- Supported grieving families by offering a listening ear, compassion and kindness.
Certified Nursing Assistant
Heartland Nursing Home (Cherrydale Post Acute)
Greenville
07.2012 - 04.2016
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Supported residents with daily living activities and personal care needs to promote independence and well-being.
- Observed and reported unusual symptoms and changes to charge nurse.
- Documented patient care information accurately in electronic health records.
- Answered call lights promptly and responded to patient needs accordingly.
- Repositioned residents in bed to enhance comfort and minimize risk of pressure ulcers.
Home Health Aide
Rescare Homecare
Greenville
12.2010 - 06.2012
- Supported clients in daily living activities and personal care tasks to enhance comfort and independence.
- Monitored client health and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules, ensuring adherence to care plans.
- Facilitated client mobility in bed, standing, or walking using proper body mechanics to promote safety and prevent injury.
- Prepared nutritious meals tailored to individual dietary needs and preferences.
- Documented client progress and communicated effectively with the healthcare team.
Sandwich Artist
SUBWAY®Restaurants
Greenville
03.2009 - 11.2010
- Provided excellent customer service by taking orders accurately and efficiently.
- Assembled sandwiches according to customer specifications and company standards.
- Prepared fresh ingredients for sandwiches and salads, ensuring high quality and freshness for customer satisfaction.
- Maintained cleanliness and organization of workstations and dining areas to create a welcoming environment for customers.
- Managed inventory levels and restocked supplies throughout the shift to support continuous service and minimize downtime.
Safety Specialist
PC Construction
01.2007 - 02.2009
- Developed and implemented safety procedures to ensure compliance with OSHA regulations.
- Conducted safety training sessions to enhance compliance and awareness.
- Maintained and inspected safety equipment to ensure proper usage and reliability.
- Inspected employee work areas for unsafe conditions and implemented corrective measures.
- Facilitated safety meetings to engage staff and promote a culture of safety.
Education
High School -
Wren High School
Piedmont, SC01-2007
Skills
- Patient Care
- Vital Signs
- EHR Documentation
- Prior Authorizations
- Medical Terminology
- Scheduling
- Infection Control
- Proficiency in E -Clinical, Point click care, Athena software
- Documentation and reporting
- Cash handling
Certification
• Certified Nursing Aid South Carolina , #170374
• BLS
• BLS
Timeline
Certified Nursing Assistant
Cascade Verde
08.2024 - Current
Certified Medical Assistant
United Physician Group
07.2023 - Current
Medical Coding and Billing Specialist
Vital Care EMS
06.2022 - 07.2023
Medical Assistant
Premier Pain Solutions
08.2021 - 06.2022
Medical Receptionist / Medical Assistant
Godshall Staffing
03.2021 - 08.2021
Hospice Aide
Puritt Health
03.2020 - 01.2021
Supervisor / Med Tech
Oakview Park
11.2016 - 12.2024
CNA Hospice Aide
Heartland Hospice
05.2016 - 03.2020
Certified Nursing Assistant
Heartland Nursing Home (Cherrydale Post Acute)
07.2012 - 04.2016
Home Health Aide
Rescare Homecare
12.2010 - 06.2012
Sandwich Artist
SUBWAY®Restaurants
03.2009 - 11.2010
Safety Specialist
PC Construction
01.2007 - 02.2009
High School -
Wren High School