Whitney Sillery
Greenville
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results, with thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
6
6
years of professional experience
18
18
years of post-secondary education
Work History
Bartender/Server
Paseo Tapas and Wine Bar
Greenville
09.2025 - Current
- Mixed and served a variety of cocktails and beverages for patrons.
- Maintained cleanliness and organization of bar area throughout shifts.
- Assisted in training new staff on drink recipes and service standards.
- Engaged with customers to create a welcoming and friendly atmosphere.
- Collaborated with kitchen staff to ensure timely delivery of service
- Monitored inventory levels and communicated restocking needs to management.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Processed payments accurately and efficiently with POS system.
- Poured wine, beer, and cocktails for patrons.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Stocked ice bins and coolers as needed throughout shift.
- Provided drink suggestions to customers based on their preferences.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Hairstylist
Hair With Whit
Greenville
03.2020 - Current
- Owner/Operator
- Provided personalized hair consultations to determine client preferences and needs.
- Executed a variety of cutting techniques to achieve desired hairstyles for clients.
- Applied color, highlights, and treatments using industry-standard products and tools.
- Maintained cleanliness and organization of workstations in a fast-paced salon environment.
- Educated clients on hair care routines and recommended suitable products for maintenance.
- Managed appointment scheduling and client records to enhance customer experience efficiently.
- Mentored junior stylists on best practices for customer service and technical skills development.
- Greeted customers, answered phones and booked appointments.
- Organized scheduling of appointments throughout the day.
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
- Maintained cleanliness of work station by sanitizing tools and equipment between uses.
- Developed relationships with new clients through referrals from existing customers.
- Pre-booked future appointments to increase repeat business.
- Tracked inventory of supplies used for styling services.
- Cultivated strong value-added relationships with customers.
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Cutting/coloring specialist
- Travel stylist
- Wedding stylist
- Photoshoot stylist
- Scheduling
- Inventory purchasing
- Customer Care/Support
- Customer Relations
- Finance Coordinater
Life Insurance Agent
Liberty National Life Insurance Company
Greenville
05.2024 - 12.2024
- Assisted clients in understanding life insurance policies and coverage options.
- Developed tailored insurance solutions based on client needs and financial goals.
- Conducted thorough assessments to identify potential risks and coverage gaps.
- Provided ongoing support to clients throughout the policy lifecycle for satisfaction assurance.
- Prepared quotes for prospective customers based on their individual needs.
- Calculated premiums and established payment methods.
- Assisted customers in selecting the right life insurance coverage for their needs.
- Provided death benefits by delivering policy proceeds and reassessing client needs.
- Ensured compliance with all applicable laws when issuing policies or making recommendations.
- Upsold products to policyholders and potential new clients.
- Conducted policy reviews to identify opportunities for additional coverage or adjustments.
- Prepared and delivered presentations on life insurance products to groups and individuals.
- Conducted thorough needs analysis to recommend appropriate life insurance products.
Director of Operations
Spectrum Villages
Greenville
12.2021 - 03.2023
- Oversee daily operations
- Develop and implement operational strategies to enhance organizational performance.
- coordinating with vendors effectively.
- Collaborate with leadership to align operations with company goals and objectives.
- Monitor compliance with safety regulations and industry best practices consistently.
- Created policies and procedures for improved workflow processes.
- Worked with management team to develop operational goals aligned with business strategy.
- Communicated clear and consistent messages regarding departmental goals to produce desired results.
- Developed and maintained client relationships
- Used excellent verbal skills to engage customers in conversation and effectively determine needs.
Recruiter
Qualitest
Greenville
06.2020 - 07.2021
- Managed end-to-end recruitment processes for various roles across diverse departments.
- Collaborated with hiring managers to define job requirements and candidate profiles.
- Conducted interviews to assess candidate qualifications and cultural fit for the organization.
- Implemented employer branding strategies to attract top talent in competitive markets.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Explained job duties, compensation and benefits to potential candidates.
- Sourced and screened potential candidates for open positions.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Collaborated with hiring managers to understand position requirements.
- Provided ongoing support throughout the entire recruitment life cycle processes.
- Negotiated salaries and other employment terms
- Advertised and promoted open positions using social media and digital marketing procedures.
- Provided hiring status updates to HR and managers for comprehensive oversight.
- Managed candidate activity within Applicant Tracking System (ATS)
- Created and maintained positive relationships with hiring managers and HR business partners.
- Provided feedback to unsuccessful applicants on the status of their applications.
- Referred suitable candidates to relevant departments for additional assessment.
- Conducted initial phone screens and coordinated interview schedules with hiring managers.
Education
Cosmetologist - Cosmetology
West Side Tech
Orlando, FL 08.2008 - 08.2026
Life/Health Insurance Agent - Life/Health Insurance
XCEL Solutions
Greenville , SC 05.2023 - 06.2023
Skills
- Customer service
- Hair styling
- Appointment scheduling
- Team collaboration
- Inventory management
- Communication skills
- Sales techniques
- Problem resolution
- Clear and effective communication
- Patience and tolerance
- Bar restocking
- Marketing and sales experience
- Payment processing
- Engaging personality
- Cash and credit transactions
- Safe serving practices
- Food preparation
- Team player attitude
- Bar equipment use
- Suggestive selling
- Professional appearance
- Anticipating guest needs
- Outgoing personality
- Financial records oversight
- Group reservations management
- New hire training
- Strong multitasking
- Safe food handling procedures
- Outstanding customer service
- Hospitality and accommodation
- Handling difficult customers
Timeline
Bartender/Server
Paseo Tapas and Wine Bar
09.2025 - Current
Life Insurance Agent
Liberty National Life Insurance Company
05.2024 - 12.2024
Life/Health Insurance Agent - Life/Health Insurance
XCEL Solutions
05.2023 - 06.2023
Director of Operations
Spectrum Villages
12.2021 - 03.2023
Recruiter
Qualitest
06.2020 - 07.2021
Hairstylist
Hair With Whit
03.2020 - Current
Cosmetologist - Cosmetology
West Side Tech
08.2008 - 08.2026