Summary
Overview
Work History
Education
Skills
Certification
Timeline
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William Brookshire

Summerville

Summary

Results-driven Sr. Area Operations Manager with expertise in leadership and mentorship. Successfully led and managed diverse logistics teams, optimizing performance and delivering exceptional results. Committed to upholding and exceeding company standards

Professional operations leader with diverse experience in managing and optimizing area operations. Adept at strategic planning, process improvement, and resource allocation. Strong focus on team collaboration, achieving results, and adapting to changing needs. Expertise in leadership, problem-solving, and driving operational efficiency. Highly dependable with passion for excellence in execution.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sr. Area Operations Manager

RXO
01.2025 - Current
  • Hire, train, develop and appraise staff effectively to prepare for future leadership roles
  • Direct oversight of regional P&L
  • Work hand in hand with 3PL contractors to ensure specified KPI metrics for client are met daily
  • Work directly with national sales team to facilitate new avenues of growth and expansion

Regional Ops Manager

Professional Delivery Providers
01.2025 - Current
  • Monitored performance KPI metrics for regional operations teams, pinpointed enhancement opportunities, and devised strategies to boost productivity.
  • Analyzed and resolved flow interruptions promptly.
  • Collaborated, coached and mentored over 20 third-party logistics contractors to offer seamless warehouse and delivery services for 17 Lowe’s stores, while simultaneously managing over 350 in-home deliveries from cross-dock terminal daily.
  • Executed operational policies and programs in diverse functional areas.
  • Collaborated with third-party logistics operators and provided effective leadership to ensure the successful completion of all logistics operations.
  • Consistently achieved tasks and objectives ahead of schedule and within budget constraints

Logistics Manager

Lowe's Home Improvement Center
11.2016 - 01.2018
  • Organized and implemented logistics strategies on a day-to-day basis, catering to 150 customers
  • Led cross-functional initiatives to optimize logistics performance at cross dock facility
  • Maintained oversight of $1.5 million worth of inventory in the warehouse
  • Ensured complete accountability of inventory and warehouse property by leading regular cycle counts, audits, and implementing rigorous tracking systems.

Logistics Specialist

U.S. Army Active Duty
03.2009 - 07.2013
  • Ensured effective supervision and maintenance of $25 million in military assets
  • Managed negotiations and secured a contract to acquire $3 million in new medical equipment for unit
  • Ensured precise tracking of inventory by carrying out scheduled inventories at monthly, quarterly, and yearly intervals
  • Sourced goods and supplies from government and private contractors for mission readiness.

Education

Master of Science - Project Management

Strayer University
Washington, DC
12.2015

Bachelor of Science - Education

Ashford University
San Diego, CA
12.2012

Skills

  • Supervisor/Mentor Role Background
  • Strategic Planning
  • Customer and Vendor Relations
  • Staffing Oversight
  • Report Writing Experience
  • Document Flow Coordination
  • Continuous Process Improvement
  • Performance Tracking
  • Operational excellence
  • Warehouse management
  • Staff development
  • Transportation management

Certification

Certified Forklift Trainer

Timeline

Sr. Area Operations Manager

RXO
01.2025 - Current

Regional Ops Manager

Professional Delivery Providers
01.2025 - Current

Logistics Manager

Lowe's Home Improvement Center
11.2016 - 01.2018

Logistics Specialist

U.S. Army Active Duty
03.2009 - 07.2013

Bachelor of Science - Education

Ashford University

Master of Science - Project Management

Strayer University

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William Brookshire