William Brown
Columbia
Summary
Hardworker that is a very fast learner. Quick to adapt to new and changing environments. I am a very versatile worker. Have alot of experience in alot of different fields of work. My schedule is very flexible and im more than willing to work any overtime opportunities.
Overview
14
14
years of professional experience
Work History
Security Officer
Security Management of SC
06.2024 - Current
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Reported suspicious activities and persons to law enforcement.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Delivery Driver
FedEx
09.2021 - 02.2022
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
Field Manager
Ruppert Landscape
03.2015 - 08.2021
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Performed planting, watering, mulching, and edging of lawns.
- Developed lasting customer relationships and grew network over time.
- Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
- Maintained grounds by trimming, weeding, and general clean-up.
- Operated skid steers, wheel loaders, forklifts, and yard goats.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Identified tools, machinery and personnel required for projects and properly managed resources.
- Assisted clients with development of long-term landscape plans and strategies.
- Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
- Managed supply inventory and assigned replenishment to team members.
- Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
Direct Support Professional
Seacare Behavioral Home
02.2016 - 08.2017
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
After-School Site Assistant
University Of Delaware
04.2012 - 05.2016
- Created and organized program schedule to include academic, recreation, and enrichment activities.
- Managed day-to-day operations of expanded learning program.
- Scheduled mini-lessons, art projects, and unstructured playtime for school-age children.
- Managed behavioral issues and used positive behavior strategies for groups of up to 21 students.
- Maintained confidentiality of records by using appropriate data security methods.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Observed and assessed classroom activities to verify conformity with quality standards.
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
Server
Doyles Restaurant
05.2011 - 05.2016
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Processed orders and sent to kitchen employees for preparation.
Cashier
Marshalls & HomeGoods
02.2012 - 12.2012
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Diploma -
Indian River
Dagsboro, DE05-2011
Skills
- Electronic surveillance
- Customer service excellence
- Money handling
- Investigation documentation
- Crew supervision
- Behavior monitoring
- Counseling
- Mental health support
- Intervention planning
- Time management skills
Timeline
Security Officer
Security Management of SC
06.2024 - Current
Delivery Driver
FedEx
09.2021 - 02.2022
Direct Support Professional
Seacare Behavioral Home
02.2016 - 08.2017
Field Manager
Ruppert Landscape
03.2015 - 08.2021
After-School Site Assistant
University Of Delaware
04.2012 - 05.2016
Cashier
Marshalls & HomeGoods
02.2012 - 12.2012
Server
Doyles Restaurant
05.2011 - 05.2016
High School Diploma -
Indian River
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