Avid woodworker
Plant Expert
William Mulholland
Pendleton
Summary
Professional with background in leadership and operational excellence, ready to drive strategic initiatives and streamline processes. Known for fostering team collaboration and delivering consistent results, adapting effectively to evolving demands. Expertise spans project management, strategic planning, and stakeholder communication. Possesses strong problem-solving abilities and proactive mindset, ensuring organizational goals are met efficiently and effectively.
Overview
10
10
years of professional experience
Work History
Assistant Director
Aramark
09.2022 - Current
- Oversaw the recruitment, hiring, and onboarding process for new staff to maintain a high-quality team. FY2024 had a 88% retention rate on staff
- Managed a team of over 40 employees, ensuring optimal performance and adherence to company policies and standards.
- Established best practices in customer service, leading to improved satisfaction rates among clients.
- Fostered a culture of continuous improvement within the organization by encouraging innovation among team members.
Assistant Location Manager
Aramark
07.2020 - 09.2022
- Enhanced team collaboration through regular communication and constructive feedback.
- Optimized scheduling efficiency by coordinating staff assignments and daily responsibilities for a team of 85+ people.
- Fostered a positive work environment by promoting teamwork and recognizing employee achievements.
- Maintained a well-organized facility by overseeing routine cleaning, maintenance, and repairs.
- Assisted in the hiring process to select well-qualified candidates for various positions within the location.
- Effectively addressed employee performance issues through coaching, mentoring, or disciplinary action as necessary.
Catering Manager
Aramark
01.2015 - 05.2020
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Hired and trained both permanent and temporary staff members.
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Traveled to many different schools in the region to support VIP events or large event undertakings.
Education
High School Diploma -
Daniel High School
Central, SCSkills
- Team development
- Organizational skills
- Attention to detail
- Customer service
- Creative direction
- Strategic planning
- Process improvement
- Data analysis
- Operations management
- Negotiation and conflict resolution
Interests
Timeline
Assistant Director
Aramark
09.2022 - Current
Assistant Location Manager
Aramark
07.2020 - 09.2022
Catering Manager
Aramark
01.2015 - 05.2020
High School Diploma -
Daniel High School
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