William Scott
Easley
Summary
Skilled System Administrator with a proven track record at Matica Corp., adept in managing hybrid infrastructures across Azure, AWS, and on-premises environments. Excelled in optimizing server operations, enhancing system security, and leading successful migrations to Microsoft 365. Demonstrates strong problem-solving abilities and a commitment to maintaining high compliance standards.
Overview
12
12
years of professional experience
1
1
Certification
Work History
System Administrator
Matica Corp.
01.2023 - Current
- Administered hybrid infrastructures, managing servers and storage solutions across on-premises, Azure, and AWS environments
- Troubleshot and resolved complex server, software, and storage issues, escalating to senior team members or vendors as needed
- Responded to help desk tickets and user support requests, delivering timely resolutions for technical problems
- Performed routine system updates, patches, and backups to maintain infrastructure performance and prevent downtime
- Participated in infrastructure projects, executing assigned tasks and meeting project milestones
- Documented system configurations, operating procedures, and troubleshooting processes to streamline operations
- Configured and maintained Active Directory, Microsoft 365, and virtual environments (VMware, Citrix, Hyper-V)
- Implemented security measures to ensure compliance with IT guidelines
System Administrator
Infitium
01.2020 - 01.2023
- Managed server operations and storage systems, ensuring optimal functionality through routine monitoring and updates
- Migrated legacy systems to Microsoft 365 and Azure platforms, enhancing collaboration and reducing on-premises infrastructure dependency
- Resolved escalated technical issues and documented configurations for efficient troubleshooting
- Collaborated on small to medium-scale infrastructure projects, ensuring seamless implementation
- Ensured compliance with established IT security policies and applicable data privacy laws
- Developed and maintained standard operating procedures to improve operational efficiency
- Managed backup and disaster recovery solutions using Veeam
System Administrator
Electrolux
01.2013 - 01.2020
- Maintained and optimized company-wide IT infrastructure, including servers, storage systems, and networking equipment
- Led the implementation of virtualization solutions using VMware, improving resource utilization and reducing operational costs
- Monitored system performance and performed preventive maintenance to avoid critical failures
- Delivered technical support to end-users, resolving hardware and software issues efficiently
- Played a key role in IT security, implementing robust access controls and monitoring tools to safeguard company data
- Participated in cross-functional projects, coordinating with global IT teams to implement standard solutions
- Created and maintained detailed documentation for IT processes, disaster recovery plans, and system configurations
Education
Associate in Applied Science - Network Security and Management
ECPI College
01.2008
Skills
- Azure
- AWS
- Microsoft 365
- Windows Server
- Active Directory
- DNS
- DHCP
- VMware
- Hyper-V
- Citrix (Virtual Apps and Desktops)
- VPN
- Group Policy
- SCCM
- MFA
- Compliance Policies
- E-Discovery
- PowerShell
- WSUS
- Windows Autopilot
- Veeam
- Intune
- SAN/NAS Technologies (NetApp preferred)
Affiliations
- ITIL Member
- CompTIA AITP
- VMware User Group (VMUG)
Certification
- CompTIA A+
- Microsoft Azure Fundamentals (AZ-900)
- CompTIA Network+
- CompTIA Security+
- AWS Certified Cloud Practitioner
References
Available upon request.
Timeline
System Administrator
Matica Corp.
01.2023 - Current
System Administrator
Infitium
01.2020 - 01.2023
System Administrator
Electrolux
01.2013 - 01.2020
Associate in Applied Science - Network Security and Management
ECPI College
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