William Parker Wilgus
Charleston
Summary
Experienced in leveraging product placement, end caps, and points of purchase displays to maximize the manufacturer\'s advantage. Sales professional with a proven track record in retail environments, prioritizing customer interaction and driving sales growth. Recognized for reliability and adaptability in meeting dynamic customer needs and market conditions. Strong communication and collaboration skills contribute to team success and consistent achievement of sales goals.
Overview
8
8
years of professional experience
Work History
Sales Associate
REPUBLIC NATIONAL DISTRIBUTING COMPANY
03.2022 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed inventory to ensure product availability, contributing to uptick in sales.
Merchandiser
Southern Glazer's Wine and Spirits
07.2021 - 03.2022
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Monitored stock to maintain sufficient quantity of featured product.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stocked and rotated products, supplies and paper goods to optimize freshness.
- Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
- Kept stockroom orderly, accessible and safe with regular upkeep.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
Server Assistant
The Royal Tern
08.2018 - 05.2020
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation duties as needed.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Cleared dishes after courses for prompt table maintenance.
- Retrieved and transported dirty tableware to dishwashing area.
- Provided exceptional service to high volume of daily customers.
- Greeted guests with friendliness and professionalism.
- Effectively multitasked within fast-paced environment.
Warehouse Associate
Cregger Plumbing
01.2017 - 11.2017
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Education
High School Diploma -
James Island Charter High School
Charleston, SC06.2018
Skills
- Customer Interaction Strategies
- Tailored Marketing Solutions
- Warehouse Maintenance
- Attention to Detail
- Team-Based Cooperation
- Effective Time Management
- Customer Relations
- Effective Communication Abilities
- Results-Driven
- Inventory Management
Timeline
Sales Associate
REPUBLIC NATIONAL DISTRIBUTING COMPANY
03.2022 - 08.2024
Merchandiser
Southern Glazer's Wine and Spirits
07.2021 - 03.2022
Server Assistant
The Royal Tern
08.2018 - 05.2020
Warehouse Associate
Cregger Plumbing
01.2017 - 11.2017
High School Diploma -
James Island Charter High School
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