Wyatt Simpson
Liberty
Summary
Results-driven Store Manager with over 7 years of progressive experience in retail operations, team leadership, and customer service. Proven ability to oversee daily operations, manage diverse teams, and drive store performance. Skilled in conflict resolution, inventory management, and sales strategies to consistently meet and exceed business goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store Manager
Ingles Markets
08.2023 - Current
- Oversee day-to-day store operations, ensuring compliance with company policies and standards
- Manage and resolve customer and employee conflicts to maintain a positive and productive environment
- Lead decision-making processes related to staffing, merchandising, and inventory control
- Deliver outstanding customer service, improving customer satisfaction and retention
Co-Manager
Ingles Markets
06.2018 - 08.2023
- Assisted the Store Manager in supervising daily store operations and employee management
- Led merchandising initiatives to enhance product visibility and boost sales
- Supported key decision-making processes, contributing to store profitability and operational efficiency
Customer Service Manager
Ingles Markets
12.2017 - 06.2018
- Managed front-end operations to ensure seamless customer checkout experiences
- Addressed and resolved customer complaints to promote satisfaction and loyalty
- Supervised and trained front-end staff, enhancing service quality
Bookkeeper
Ingles Markets
08.2017 - 12.2017
- Supported the Customer Service Manager in daily operations
- Handled all cash operations, including reconciling tills and the store’s account at close of business
- Ensured accurate financial reporting and compliance with internal auditing policies
Education
High School Diploma -
D.W. Daniel High School
Central, SC05.2017
Skills
- Leadership
- Store Management
- Operations Management
- Recruiting
- Sales Management
- Customer Relations
- Conflict Resolution
- Communication Skills
- Organizational Skills
- Payroll
- Inventory Control
- Loss Prevention
- Cash Handling
- Administrative Support
- Computer Skills
- Analysis Skills
- Retail Management
- Merchandising
- Human Resources
- Basic Math
Certification
- South Carolina Food Safety Certified
- Ingles Markets Leadership Certification
- HIPPA Certified
Timeline
Store Manager
Ingles Markets
08.2023 - Current
Co-Manager
Ingles Markets
06.2018 - 08.2023
Customer Service Manager
Ingles Markets
12.2017 - 06.2018
Bookkeeper
Ingles Markets
08.2017 - 12.2017
High School Diploma -
D.W. Daniel High School
Similar Profiles
Blake HardyBlake Hardy
Deli Associate at Ingles MarketsDeli Associate at Ingles Markets
April MayhewApril Mayhew
Cashier/Customer Service at Ingles MarketsCashier/Customer Service at Ingles Markets
Abigail WhiteAbigail White
Barista at Ingles MarketsBarista at Ingles Markets