Xavier Bethea
Columbia
Summary
Detail-driven Registered Pharmacy Technician – South Carolina Board of Pharmacy License #PHT.73310 PT (Active) • Issued: 2025. I have a strong background in patient interaction, workflow coordination, and high-pressure environments. Recognized for accuracy, professionalism, and the ability to quickly learn new clinical processes. Dedicated to delivering safe, efficient medication support while contributing to a smooth and effective pharmacy team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
Columbia, SC
01.2026 - Current
- Dispensed medications accurately and efficiently to ensure patient safety.
- Assisted pharmacists in managing inventory levels and restocking supplies.
- Educated patients on medication usage, side effects, and storage requirements.
- Processed prescription orders using pharmacy management software for accuracy.
- Collaborated with healthcare professionals to optimize patient care outcomes.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Health Life Insurance Agent
Globe Life
Atlanta, GA
12.2024 - 01.2026
- Provided expert guidance to clients on insurance options and onboarding processes to enhance customer satisfaction.
- Engaged with clients to provide clear information and ensure a welcoming atmosphere during interactions.
- Directed account management for over 100 customers to enhance satisfaction through diligent attention to detail and proactive service follow-up.
- Employed CRM platforms (Salesforce, HubSpot) to maintain precise records and facilitate effective team communication.
Executive Leader
Nusun
Los Angeles, CA
04.2023 - 12.2024
- Coordinated team efforts to provide outstanding customer service, optimizing engagement in both in-person and virtual settings.
- Streamlined appointment scheduling processes while ensuring a friendly and inviting setting for clients throughout consultations.
- Monitored customer interactions and documentation to maintain precision and detail.
- Implemented training programs and mentorship for new hires, promoting a supportive and collaborative team environment.
Sales Development Representative (SDR)
Simple
San Diego, CA
10.2020 - 10.2022
- Addressed customer inquiries and organized appointment logistics to promote a positive interaction for clients.
- Managed coordination of outreach activities with team members while maintaining comprehensive and accurate records in Salesforce.
- Executed logistical planning and in-field canvassing to optimize team performance in outreach campaigns.
Customer Service Representative
Best Buy
Columbia, SC
04.2018 - 10.2020
- Cultivated a friendly environment by offering individualized consultations and support to customers.
- Coordinated warranty services, returns, and replacements, prioritizing customer satisfaction and transparent communication throughout the process.
- Executed inventory management strategies while fostering team collaboration through organized workflows.
Retail Associate
Forever 21
Columbia, SC
08.2016 - 04.2018
- Oversaw store shelf organization to guarantee optimal product placement and accurate pricing.
- Oversaw customer return and exchange processes in alignment with company policy.
- Achieved positive customer feedback by exceeding expectations and addressing needs effectively.
- Resolved customer complaints and requests promptly and professionally.
- Oversaw inventory management processes to prevent overstock and mitigate loss from shrinkage.
- Managed customer order processing and ensured timely delivery of products.
- Ensured store cleanliness and organization to elevate customer shopping experience.
Education
High School Diploma -
A.C. Flora HS
West Columbia, SCSports Medicine
Midlands Technical College
West Columbia, SCComputer Science
Liberty University
Lynchburg, VASkills
- CRM software
- Presentation Skill
- Relationship Management
- Account Management
- Persuasive Negotiations
- Business development
- Technology sales
- Pipeline Growth
- Door-to-door
- Project Management
- Marketing
- Leadership
- B2B sales
- Product demos
- Pharmacy Technician
- Prescription data entry & label verification
- Pharmacy math (conversions, days supply, dosing)
- Customer service in regulated healthcare settings
- Insurance billing
- Prescription filling
- Insurance verification
- Pharmacy ethics
- FDA and HIPAA compliance
- Medication documentation
Certification
Registered Pharmacy Technician - South Carolina Board of Pharmacy License #PHT.73310 PT (Active) Issued: 2025.
MUSC Health – Pharmacy Career Pathways Program Completed Workforce Training Certificate | Columbia, SC | 2025.
HIPAA Compliance Training – Completed
(Healthcare Privacy & Patient Data Protection)
Pharmacy Technician Certification Board (PTCB)
Exam Preparation – In Progress
Timeline
Pharmacy Technician
Walgreens
01.2026 - Current
Health Life Insurance Agent
Globe Life
12.2024 - 01.2026
Executive Leader
Nusun
04.2023 - 12.2024
Sales Development Representative (SDR)
Simple
10.2020 - 10.2022
Customer Service Representative
Best Buy
04.2018 - 10.2020
Retail Associate
Forever 21
08.2016 - 04.2018
High School Diploma -
A.C. Flora HS
Sports Medicine
Midlands Technical College
Computer Science
Liberty University