Yahir Garcia
Hilton Head Island
Summary
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Offering strong foundation in communication and adaptability, ready to learn and grow in retail environment. Brings commitment to customer service excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills in RSM role.
Retail professional with robust background in driving sales and enhancing customer experiences. Known for strong team collaboration and adaptability to changing retail environments. Expertise in product knowledge and active listening, ensuring customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
ATT
02.2025 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Landscaping Crew Member
Platinum Landscaping
09.2024 - 02.2025
- Contributed to team efficiency through clear communication and collaboration on assigned tasks.
- Adapted quickly to changing weather conditions while maintaining productivity levels in challenging environments.
Server
Seabrook of Hilton Head
10.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Customer Service Representative
Harris Teeter
06.2022 - 08.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Hilton Head High School
Hilton Head Island06-2023
Skills
- Customer service
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Professional appearance
Accomplishments
- Achieved Top Payout through effectively helping with Customer needs.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
ATT
02.2025 - Current
Landscaping Crew Member
Platinum Landscaping
09.2024 - 02.2025
Server
Seabrook of Hilton Head
10.2023 - 08.2024
Customer Service Representative
Harris Teeter
06.2022 - 08.2023
High School Diploma -
Hilton Head High School
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