Yokasta Santana
Columbia
Summary
Professional with experience in logistics. Able to bring strong problem-solving skills and attention to detail. Effective in coordinating routes, ensuring timely deliveries, and maintaining high standards of customer satisfaction. Known for and reliability in dynamic environments, critical-thinking, adaptability, and strong team collaboration. Skilled in navigating delivery systems, managing time efficiently, and communicating clearly with clients and team members.
Overview
9
9
years of professional experience
Work History
Delivery Courier
Amazon Flex
01.2019 - 02.2025
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Navigated urban environments swiftly, utilizing GPS technology for efficient route management.
- Expedited urgent deliveries, prioritizing time-sensitive deliveries to meet deadlines.
- Organized incoming parcels according to priority level and destination location.
Tier 3 Associate
Amazon.Inc
04.2016 - 02.2025
- Trained new employees in quality control procedures, fostering a culture of excellence within employees.
- Participated in ongoing education and training programs, staying current with industry trends and best practices in quality control.
- Improved product quality by conducting thorough inspections and undergoing corrective actions.
- Extensive knowledge on outbound and inbound procedures
Uber Partner
Uber
06.2021 - 05.2022
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passengers.
- Provided safe transport for passengers, adhering to traffic laws and regulations.
- Maintained a high driver rating through excellent communication and navigational skills.
- Handled ride requests professionally, respecting privacy boundaries of both riders and drivers.
- Keeping a clean and comfortable vehicle environment.
- Increased efficiency with effective route planning and GPS navigation usage.
Education
HIPAA Certification -
North American Learning Institute
Online05-2025
Bloodborne Pathogens Certification -
National OSHA Foundation
Online05-2025
Bachelor of Arts - Cosmetology, Barbering And Aesthetics
Emmanuel Evangelical High School
Dominican Republic Skills
- HIPAA certified
- Bloodborne pathogens certified
- Courier training
- GPS technology
- Efficient logistics & navigation
- Valid Driver's license
- Clean driving record
- Able to perform vehicle maintenance
- Working independently
- Customer service
- Punctuality
- Loading and unloading
- Excellent driving skills
- Multitasking and organization
- Tech-savvy
Languages
English
Spanish
Timeline
Uber Partner
Uber
06.2021 - 05.2022
Delivery Courier
Amazon Flex
01.2019 - 02.2025
Tier 3 Associate
Amazon.Inc
04.2016 - 02.2025
HIPAA Certification -
North American Learning Institute
Bloodborne Pathogens Certification -
National OSHA Foundation
Bachelor of Arts - Cosmetology, Barbering And Aesthetics
Emmanuel Evangelical High School
Similar Profiles
JACQUELINE KINGJACQUELINE KING
Package Delivery Driver at Amazon FlexPackage Delivery Driver at Amazon Flex
Cora ParkerCora Parker
Delivery Driver at Amazon FlexDelivery Driver at Amazon Flex
Ke'Shyra DickensKe'Shyra Dickens
Delivery Driver at Amazon FlexDelivery Driver at Amazon Flex
Geraldo RodriguezGeraldo Rodriguez
Stow and Picks at Amazon FlexStow and Picks at Amazon Flex
Macenzie LewisMacenzie Lewis
Key Holder at Mountain High OutfittersKey Holder at Mountain High Outfitters