Registered nurse with strong clinical judgment and effective communication skills, delivering high-quality patient care. Expertise in conducting comprehensive assessments and ensuring compliance with healthcare standards. Committed to fostering a culture of continuous improvement and patient-centered care.
Overview
29
29
years of professional experience
Work History
Health Facilities Surveyor
CertiSurv
Columbia
12.2024 - Current
Prioritized needs of patients and families
Prepare Statements of Deficiency/survey reports timely and according to protocol using CMS principles of Documentation
Utilized effective problem-solving techniques
Conduct comprehensive survey certification surveys for Title 18 (Medicare) and Title 19 (Medicaid) facilities to ensure compliance with regulations
Performed assessments and interventions to improve patient outcomes
Draft and submit Statements of Deficiency and survey reports in a timely manner, adhering to CMS documentation principles
Evaluate survey findings for quality and accuracy, ensuring timely submission of reports
Nurse Administrator Manager I
South Carolina Department of Health and Environmental Control
Columbia
02.2021 - 11.2024
Conducted comprehensive medical surveys for Title 18 (Medicare) and Title 19 (Medicaid) facilities to ensure compliance with federal regulations
Prepared timely Statements of Deficiency and survey reports following CMS documentation principles to support facility improvement and compliance
Facilitated adherence to the CMS survey process to maintain quality standards.
Prepare for survey including pre-survey review of CMS data
Review survey findings for quality and accuracy and submit timely reports
Plan and deliver care to patients utilizing the nursing process of assessment, planning, implementation, and evaluation.
Interfaced effectively with patients, families, and interdisciplinary team members to maintain high standards of nursing care and clinical competency
RN Case Manager
Homestead Hospice
Florence
09.2020 - 01.2021
Planned and delivered patient care using nursing process: assessment, planning, interventions, implementation, and evaluation to ensure quality outcomes.
Interacted effectively with patients, families, and interdisciplinary team members to uphold professional nursing standards and clinical competency.
Managed hospice aide and licensed practical nurse to maintain high standards of care for patients.
Director of Nursing
Homestead Hospice
Florence
08.2018 - 09.2020
Develops and maintains a nursing philosophy and related rules, standards, and practices; establishes systems for care planning, including assessments, plans of treatment, objectives and goals, evaluations, and discharge planning.
Oversaw daily operations and activities of patient care staff while complying with policy, regulation, and law.
Coordinated with administration, physicians, and outside organizations to align clinic operations, fulfill directives, and resolve issues.
Complied with budget and staffing guidelines while recruiting, hiring, and managing nursing staff.
Administers operating policies and procedures; conducts meetings with subordinates to ensure compliance with established practices; implements new policies and keeps employees abreast of current changes and standards.
Implemented Quality Assurance Program to enhance service quality and maintain regulatory compliance across all operations.
Oversaw personnel functions to ensure efficient staffing, employee development, and adherence to company policies.
Director of Survey Readiness
McLeod Regional Medical Center
Florence
03.2017 - 08.2018
Facilitated State, Local, Federal, and Accreditation Surveys for DHEC, DNV, CMS, The Joint Commission, and COLA to support facility readiness.
Ensured compliance with Accrediting Agency standards to maintain accreditation.
Ensured compliance with State, Local, and Federal Regulatory Agencies to uphold operational standards.
Maintained adherence to quality data standards for regulatory purposes.
Nurse Administrator Manager I
South Carolina Department of Health and Environmental Control
Columbia
12.2010 - 03.2017
Ensured compliance with Accrediting Agency standards
Ensure compliance for State, Local, and Federal Regulatory Agencies
Monitored facility quality data compliance
Facilitated collaboration among State, Local, CMS, DHHC, and Joint Commission for CMS, DNVC, and COLA
Addressed challenges to improve workflow
Coordinated communication among various levels of administration as a liaison.
Conduct comprehensive survey certification surveys for Title 18 (Medicare) and Title 19 (Medicaid) facilities to ensure compliance with regulations for acute care facilities
Medical Surgical Director
Carolina Pines Regional Medical Center
Hartsville
02.2007 - 12.2010
Compiled departmental reports and statistical data to support informed decision-making.
Facilitated yearly evaluations to ensure employee performance met organizational standards.
Contributed substantially to successful department TJC accreditation.
Demonstrated ability to lead and motivate outstanding healthcare teams.
Liaised between patients and physicians to ensure patient comprehension of treatment plans.
Performed yearly evaluations.
Generated monthly performance reports to assess departmental effectiveness and guide improvements.
Supplied on-call healthcare support at all hours to ensure patient safety and wellbeing.
Charge Nurse/Endoscopy Manager
Carolina Pines Regional Medical Center
Hartsville
05.1997 - 02.2007
Coordinated services for Endoscopy suite, ensuring efficient patient flow and adherence to protocols.
Served as charge nurse of Outpatient Surgery.
Provided leadership to nursing personnel, fostering teamwork and enhancing unit performance.
Directed nursing operations in the Outpatient Surgery unit.
Obtained and interpreted lab test results.
Facilitated communication between patients and physicians to enhance understanding of treatment plans.
Liaised between patients and physicians to ensure patient comprehension of treatment.
Implemented infection control measures to reduce the risk of healthcare-associated infections.
Performed monthly inventory and maintained office and medical supply counts.
Education
Master of Science - Nurse Educator
Charleston Southern University
Charleston, SC
12-2015
Bachelor of Theology -
Lighthouse Christian College
New York, NY
05-2007
Bachelor of Science - Nursing
University of South Carolina Upstate
Spartanburg, SC
05-2005
Skills
Regulatory compliance
Staff training
Facilitates team collaboration
Independent decision-making
Palliative care awareness
Deadline management
Strong Assessment Skills
Strong clinical judgment
Patient/family focused
Problem resolution capability
Patient intervention
Field surveys
Team leadership
High level of autonomy
Deadline management
Time management
Critical thinking
Effective communication
Verbal/written communication
Client communication
Professional bedside manner
Compliance assessments
Verbal communication
Stakeholder engagement
Documentation standards
Accomplishments
Employee of the Quarter, South Carolina Department of Health and Environmental Control, 2012-01-01, For ensuring quality care and patient safety in Ambulatory Surgical Centers throughout the State of South Carolina
Quality Care Recognition, SC DHEC, 2016-04-01, For ensuring quality care and patient safety in Ambulatory Surgical Centers throughout the State of South Carolina
Timeline
Health Facilities Surveyor
CertiSurv
12.2024 - Current
Nurse Administrator Manager I
South Carolina Department of Health and Environmental Control
02.2021 - 11.2024
RN Case Manager
Homestead Hospice
09.2020 - 01.2021
Director of Nursing
Homestead Hospice
08.2018 - 09.2020
Director of Survey Readiness
McLeod Regional Medical Center
03.2017 - 08.2018
Nurse Administrator Manager I
South Carolina Department of Health and Environmental Control
Health Facilities Surveyor at South Dakota Department of Health, Licensure and CertificationHealth Facilities Surveyor at South Dakota Department of Health, Licensure and Certification
Health Facilities Surveillance Social Worker (Surveyor) at Illinois Department of Public Health – Office of Health Care RegulationHealth Facilities Surveillance Social Worker (Surveyor) at Illinois Department of Public Health – Office of Health Care Regulation