Yonette Barnwell
Fort Mill
Summary
Professional retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Overview
27
27
years of professional experience
Work History
Customer Service Cashier
Unicomer Barbados Limited
06.2013 - 10.2024
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Counted money in drawers at beginning and end of each shift.
Account Representative
GEC Services
04.2009 - 05.2013
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
- Contacted customers to assess satisfaction and current needs.
- Kept detailed records of customer interactions for optimal traceability.
Video Editor/Graphic Designer
Nationals Communication Network
06.1997 - 12.2008
- Delivered edits on time for reviews and final delivery.
- Organized and worked with raw footage from multiple cameras and sources.
- Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
- Conceived, crafted and executed dynamic video edits to captivate target audiences and accomplish project objectives.
Education
High School Diploma -
ST John's High School
Georgetown, GuyanaDiploma in Commerce -
Government Technical Institute
Georgetown, GuyanaSkills
- Reliability and punctuality
- Customer complaint handling
- Customer inquiries
- Telephone management
- Cash handling and management
Timeline
Customer Service Cashier
Unicomer Barbados Limited
06.2013 - 10.2024
Account Representative
GEC Services
04.2009 - 05.2013
Video Editor/Graphic Designer
Nationals Communication Network
06.1997 - 12.2008
High School Diploma -
ST John's High School
Diploma in Commerce -
Government Technical Institute
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