Zach Keels
Greenville
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Representative
RSVP Advertising
09.2024 - Current
- - Present marketing campaigns, run discovery, and close deals.
- - Maintain CRM pipeline, schedule follow-ups, and coordinate with design teams.
- Developed and maintained relationships with key clients to enhance customer satisfaction and loyalty.
- Conducted market research to identify new sales opportunities and refine sales strategies.
Lead Sales Technician
Stanley Steemer
02.2019 - 09.2024
- - Built customer rapport and delivered on-site presentations.
- - Managed routes and handled time-sensitive restoration work.
- Collaborated with sales teams to identify client needs and customize service offerings accordingly.
- Trained and mentored junior technicians to enhance team performance and service quality.
Guest Services
Wentworth Mansion
01.2017 - 01.2019
- - Delivered high-touch customer service and guided property tours.
- Provided exceptional customer service in fast-paced environments.
- Resolved guest complaints effectively, enhancing overall satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
Bartender
Republic Garden & Lounge
01.2017 - 01.2017
- - Supported high-volume customer operations and inventory needs.
Event Lead
Icebox Beverage Services
01.2015 - 01.2016
- - Coordinated event logistics and supervised staff.
Education
No Degree - Psychology
College of Charleston
Charleston, South Carolina, SCSkills
- Prospecting
- Customer relationship building
- Territory Management
- Interpersonal communication skills
- Excel, Word, CRM proficiency
- Customer Service-oriented
- Motivated team player
- Phone and email etiquette
- Positive outlook
Certification
Professional Sales Acceleration Academy, Van Syckle Group, May 7th, 2025 - September 17, 2025
Timeline
Sales Representative
RSVP Advertising
09.2024 - Current
Lead Sales Technician
Stanley Steemer
02.2019 - 09.2024
Guest Services
Wentworth Mansion
01.2017 - 01.2019
Bartender
Republic Garden & Lounge
01.2017 - 01.2017
Event Lead
Icebox Beverage Services
01.2015 - 01.2016
No Degree - Psychology
College of Charleston