Zachary Gestring
Easley
Summary
Dynamic Owner/Operator at CurrentBreakCo with a proven track record in operations management and customer service excellence. Leveraged strategic planning to enhance brand presence, achieving significant sales growth. Skilled in inventory management and fostering strong vendor relationships, ensuring optimal stock levels while maintaining a dependable and reliable work environment.
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Overview
11
11
years of professional experience
Work History
Owner/Operator
CurrentBreakCo
Easley, SC
04.2022 - Current
- Facilitated daily tasks to streamline workflow and enhance customer experiences.
- Assisted in crafting and executing marketing efforts to boost brand presence and increase sales.
- Supported inventory control to maintain optimal stock levels and minimize expenditures.
- Guided team members in customer service excellence and product expertise.
- Gathered market insights to spot growth and diversification opportunities.
- Built strong vendor connections to gain competitive pricing and favorable deals.
- Handled everyday business functions efficiently.
- Delivered top-notch customer service, swiftly resolving issues to promote customer loyalty.
- Forged reliable partnerships with suppliers for consistent, cost-effective deliveries.
- Contributed to business plan development to ensure premium product/service delivery.
- Maintained functional and orderly workspaces to support business operations.
- Encouraged a supportive work atmosphere, contributing to improved employee retention.
- Assisted in negotiating vendor agreements for advantageous terms.
- Monitored inventory to minimize waste and ensure supply meets demand.
Combat Medical Specialist
US Army
San Antonio, TX
09.2019 - 05.2021
- Provided emergency medical care and trauma treatment in high-stress training and operational environments.
- Assessed, stabilized, and treated injured personnel using Tactical Combat Casualty Care (TCCC) principles.
- Monitored patient conditions and documented medical treatments accurately.
- Administered medications, wound care, IV therapy, and life-saving interventions within scope of practice.
- Assisted physicians and healthcare providers during medical procedures and patient care.
- Maintained accountability, inspection, and readiness of medical equipment, supplies, and pharmaceuticals.
- Conducted preventative medicine and health education to reduce illness and injury within the unit.
- Trained and mentored Soldiers in combat lifesaving skills, first aid, and casualty evacuation procedures.
- Coordinated casualty evacuation and communicated patient status to higher medical echelons.
- Operated effectively under pressure while making rapid, life-critical decisions.
- Maintained strict compliance with Army standards, safety protocols, and operational procedures.
- Worked collaboratively with multidisciplinary teams to accomplish mission objectives.
- Demonstrated leadership, adaptability, and professionalism in fast-paced, austere environments.
Customer Service Representative
Palmetto State Armory
10.2017 - 05.2020
- Provided exceptional customer support, addressing inquiries and resolving issues efficiently.
- Utilized CRM software to track customer interactions and enhance service delivery.
- Assisted customers in product selection, ensuring optimal satisfaction with purchases.
- Collaborated with team members to improve workflow processes and service quality.
- Handled returns and exchanges professionally, maintaining positive customer relations.
- Trained new staff on customer service protocols and tools for seamless integration.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Store Associate
Quick Trip
Greenville, SC
02.2015 - 08.2017
- Assisted customers with product inquiries and transactions to enhance shopping experience.
- Maintained cleanliness and organization of store displays to optimize product visibility.
- Operated point-of-sale systems accurately, ensuring efficient transaction processing.
- Stocked shelves and replenished inventory, adhering to company standards for product placement.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Monitored expiration dates on products and managed stock rotation to ensure freshness.
- Trained new associates on operational procedures and customer service best practices.
- Implemented loss prevention strategies by monitoring store activities and reporting suspicious behavior.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Education
High School Diploma -
Easley High School
Easley, SC04.2019
Skills
- Operations management
- Documentation and reporting
- Business planning
- Personnel management
- Inventory management
- Strategic planning
- Risk management
- Strong work ethic
- Decision-making
- Dependable and reliable
- Customer-oriented
- Equipment operation
- Schedule management
- Materials transport
- Accurate record keeping
- Safe driving practices
- Safe driving
- GPS and route planning
Timeline
Owner/Operator
CurrentBreakCo
04.2022 - Current
Combat Medical Specialist
US Army
09.2019 - 05.2021
Customer Service Representative
Palmetto State Armory
10.2017 - 05.2020
Store Associate
Quick Trip
02.2015 - 08.2017
High School Diploma -
Easley High School